Field Claims Rep Property - Wabash County

Indiana Farm Bureau Insurance; Wabash, Northern (IN, KY); Hybrid; USD 52,000 - 76,000; Full time

Job summary

Indiana Farm Bureau Insurance is seeking a Property Claims Representative in Wabash, IN. The role involves handling property claims from intake to settlement, researching applicable policies and regulations, and coordinating with management on high-risk losses.

The ideal candidate will have a high school diploma or GED (Bachelor’s degree preferred) and be able to obtain HAAG Wind & Hail, IICRC, and Commercial Drone Pilot licenses. Prior experience in insurance or related fields is valued.

Qualifications

• Requires a high school diploma or GED; bachelor’s degree preferred.
• Must be able to obtain HAAG Wind & Hail Residential Roofing, IICRC, and Commercial Drone Pilot licenses.
• 3 years of insurance industry experience or equivalent.
• Experience evaluating and negotiating Property claims with public, attorneys, and professionals.
• Knowledge of building repair industry and estimating systems.

Responsibilities

• Handles property claims and interacts with customers filing claims.
• Researches and applies knowledge of policies, procedures, laws, statutes, and regulations.
• Completes investigation through settlement of property claims.
• Monitors and adjusts reserves appropriately.
• Discusses potential serious losses with Claims management.
• Trains other claims representatives.

Skills

HAAG Wind & Hail license

IICRC

Commercial Drone Pilot license

Negotiation

Customer service

Attention to detail

Communication

Travel readiness

Education

High School Diploma or GED

Bachelor’s degree preferred

Tools

Computer estimating systems

Job description

Description

Primary Responsibilities:

• Handles property claims and interacts with customers that are filing these claims.

• Researches and applies knowledge of policies, procedures, laws, statutes, and insurance regulations.

• Completes all aspects from investigation through settlement of property claims.

• Monitors and adjusts reserves appropriately.

• Discusses potential serious losses with Claims management.

• Trains other claims representatives.

Requirements:

• High school diploma or GED equivalent. Bachelor’s degree preferred.

• Ability to acquire HAAG Wind & Hail Residential Roofing, IICRC, and Commercial Drone Pilot license.

• 3 years of experience in the insurance industry, an equivalent in the contractor sector, or relevant public social work experience.

• Knowledge of evaluation and negotiation of Property claims with exposure to working with the public, attorneys, and professionals in the Insurance Industry and resolving conflicts and completing assignments under limited direction.

• Knowledge of the building repair industry and computer estimating systems.

• Ability to work in a fast-paced environment and to meet established, as well as unexpected deadlines.

• Must be able to maintain an educational program and stay current with the insurance and repair industries.

• Attentive and active listening skills. Must have patience to hear people out and accurately restate what was discussed.

• Ability to monitor, travel, and work after business hours and weekends for severe first notice of loss.

• Strong attention to detail.

• Ability to use technology and business tools required for the position.

#FO

#LI-TH1

Qualifications

Education

• High School or better

Required

• Bachelors or better

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Job Category: Individual Contributor

Job Type: Full-Time

594 S Miami St

Wabash, IN, USA, 46992