Field Claims Rep Property - Tippacanoe County

Indiana Farm Bureau Insurance; West Lafayette (IN); On-site; USD 52,000 - 72,000; Full time

Job summary

Indiana Farm Bureau Insurance in Tippacanoe County is seeking a Field Claims Rep Property to handle property claims from intake to settlement. You will research policies, apply regulations, and work with customers, attorneys, and professionals in the insurance industry to resolve claims.

The role requires a high school diploma (Bachelor's preferred), licenses like HAAG Wind & Hail, IICRC, and Drone Pilot, and at least 3 years of relevant experience. Travel and after-hours work may be required.

Qualifications

• High school diploma or GED required; bachelor’s degree preferred.
• Ability to acquire HAAG Wind & Hail Residential Roofing, IICRC, and Commercial Drone Pilot licenses.
• 3 years of experience in insurance or equivalent in contractor/public work.
• Knowledge of evaluating/negotiating property claims with public, attorneys, and industry pros.
• Familiarity with building repair industry and computer estimating systems.
• Ability to meet deadlines in a fast-paced environment.
• Commit to ongoing learning in insurance and repair fields.
• Strong listening skills and patience to understand customers.
• Willingness to travel and work after hours/weekends for severe losses.

Responsibilities

• Handles property claims and interacts with customers filing claims.
• Researches and applies knowledge of policies, procedures, laws, statutes, and regulations.
• Completes all aspects from investigation through settlement of property claims.
• Monitors and adjusts reserves appropriately.
• Discusses potential serious losses with Claims management.
• Trains other claims representatives.

Skills

Active listening

Attention to detail

Negotiation

Tech proficiency

Time management

Education

High School diploma or GED

Bachelor's degree preferred

Tools

HAAG Wind & Hail Residential Roofing

IICRC

Commercial Drone Pilot license

Computer estimating systems

Job description

Field Claims Rep Property - Tippacanoe County

Job Category: Individual Contributor

Requisition Number: FIELD005743

• Posted : September 14, 2026
• Full-Time

Locations

Showing 1 location

Description

Primary Responsibilities:

• Handles property claims and interacts with customers that are filing these claims.
• Researches and applies knowledge of policies, procedures, laws, statutes, and insurance regulations.
• Completes all aspects from investigation through settlement of property claims.
• Monitors and adjusts reserves appropriately.
• Discusses potential serious losses with Claims management.
• Trains other claims representatives.

Requirements:

• High school diploma or GED equivalent. Bachelor’s degree preferred.
• Ability to acquire HAAG Wind & Hail Residential Roofing, IICRC, and Commercial Drone Pilot license.
• 3 years of experience in the insurance industry, an equivalent in the contractor sector, or relevant public social work experience.
• Knowledge of evaluation and negotiation of Property claims with exposure to working with the public, attorneys, and professionals in the Insurance Industry and resolving conflicts and completing assignments under limited direction.
• Knowledge of the building repair industry and computer estimating systems.
• Ability to work in a fast-paced environment and to meet established, as well as unexpected deadlines.
• Must be able to maintain an educational program and stay current with the insurance and repair industries.
• Attentive and active listening skills. Must have patience to hear people out and accurately restate what was discussed.
• Ability to monitor, travel, and work after business hours and weekends for severe first notice of loss.
• Strong attention to detail.
• Ability to use technology and business tools required for the position.

#FO

#LI-TH1

Education

Required

High School or better.

Preferred

Bachelors or better.

Equal Opportunity Employer
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