Field Claims Rep Property - Grant County

Ultipro; Marion, Northern (IN, KY); Hybrid; USD 48,000 - 72,000; Full time

Job summary

Ultipro in Marion, IN is seeking a Field Claims Representative for property claims. You will handle claims from investigation through settlement, interact with customers, and monitor reserves. A high school diploma is required; a Bachelor’s degree is preferred, with licenses in HAAG Wind & Hail, IICRC, or drone operation a plus.

The role requires ability to work in a fast-paced environment, travel as needed, and maintain ongoing education in insurance and repair industries.

Qualifications

• High School diploma or GED required; Bachelor's degree preferred.
• Ability to acquire HAAG Wind & Hail Residential Roofing, IICRC, and Drone Pilot licenses.
• 3 years in insurance, contractor sector, or related public social work suggested.
• Knowledge of property claim evaluation, negotiation, and working with the public.
• Familiarity with building repair industry and computer estimating systems.

Responsibilities

• Handles property claims and communicates with filing customers.
• Researches policies, procedures, laws, and insurance rules as needed.
• Completes investigation through settlement of property claims.
• Monitors and adjusts reserves appropriately.
• Discusses serious losses with Claims management and trains others.

Skills

Active listening

Attention to detail

Customer communication

Negotiation

Fast-paced environment

Education

High School diploma or GED

Bachelor’s degree preferred

Tools

Computer estimating systems

HAAG Wind & Hail license

IICRC license

Commercial Drone Pilot license

Job description

Field Claims Rep Property - Grant County

Job Category : Individual Contributor

Requisition Number : FIELD005765

• Posted : September 24, 2026
• Full-Time

Locations

Showing 1 location

1102 W 26th St
Marion, IN 469532998, USA

Description

Primary Responsibilities:

• Handles property claims and interacts with customers that are filing these claims.
• Researches and applies knowledge of policies, procedures, laws, statutes, and insurance regulations.
• Completes all aspects from investigation through settlement of property claims.
• Monitors and adjusts reserves appropriately.
• Discusses potential serious losses with Claims management.
• Trains other claims representatives.

Requirements:

• High school diploma or GED equivalent. Bachelor’s degree preferred.
• Ability to acquire HAAG Wind & Hail Residential Roofing, IICRC, and Commercial Drone Pilot license.
• 3 years of experience in the insurance industry, an equivalent in the contractor sector, or relevant public social work experience.
• Knowledge of evaluation and negotiation of Property claims with exposure to working with the public, attorneys, and professionals in the Insurance Industry and resolving conflicts and completing assignments under limited direction.
• Knowledge of the building repair industry and computer estimating systems.
• Ability to work in a fast-paced environment and to meet established, as well as unexpected deadlines.
• Must be able to maintain an educational program and stay current with the insurance and repair industries.
• Attentive and active listening skills. Must have patience to hear people out and accurately restate what was discussed.
• Ability to monitor, travel, and work after business hours and weekends for severe first notice of loss.
• Strong attention to detail.
• Ability to use technology and business tools required for the position.

Education

Required

High School or better.

Preferred

Bachelors or better.

Equal Opportunity Employer
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