Field Case Manager (Community Care)

Texas Health and Human Services; Abilene (TX); On-site; USD 30,000 - 44,000; Full time

Benefits offered by this job

Health insurance

Pension plan

Paid time off

Career advancement

Job summary

Texas Health and Human Services in Abilene, TX seeks a Community Care Worker I to conduct home visits, interview individuals, determine eligibility for CCSE services, and develop service plans. You will verify data, explain benefits, and authorize services within automated systems.

The role requires reliable transportation, willingness to travel up to 65%, and a high school diploma or equivalent. Training and career advancement opportunities are offered.

Qualifications

• Knowledge of interviewing techniques to obtain personal information and resolve conflicts.
• Knowledge of resources for older adults or people with disabilities.
• Ability to communicate effectively in writing and speech.
• Ability to prioritize work, set timeframes and meet deadlines.

Responsibilities

• Interviews applicants and conducts home/site visits to assess service needs.
• Determines eligibility and develops service plans.
• Verifies income/resources to determine financial eligibility.
• Maintains case records and documents in automated systems.
• Monitors service outcomes and ensures requirements are met.
• Coordinates/approves services to meet individual needs.

Skills

Interview techniques

Communication skills

Time management

Relationship building

Computer literacy

Education

High school diploma or equivalent

Tools

Microsoft Office

Email applications

Job description

Texas Health and Human Services in Abilene, TX seeks a Community Care Worker I to conduct home visits, interview individuals, determine eligibility for CCSE services, and develop service plans. You will verify data, explain benefits, and authorize services within automated systems.

The role requires reliable transportation, willingness to travel up to 65%, and a high school diploma or equivalent. Training and career advancement opportunities are offered.