Case Manager

FALL CREEK FARM & NURSERY; Abilene (TX); On-site; USD 30,000 - 44,000; Full time

Benefits offered by this job

100% health insurance

Pension plan

Generous time off

Career advancement opportunities

Job summary

Health & Human Services Comm in Abilene, TX, is seeking a Community Care Worker I to determine needs and eligibility for CCSE services. You will conduct home visits, interview individuals who are older or have a disability, document information, determine service needs, and develop plans while ensuring accurate authorizations.

Essential duties include interviewing applicants, reviewing eligibility, calculating income, and maintaining case records.

Qualifications

• Excellent written and oral communication.
• Ability to interview applicants and assess needs.
• Experience using Microsoft Office and email.
• Willingness to travel up to 65%.

Responsibilities

• Attends work on a regular and predictable schedule.
• Interviews applicants and conducts home visits to assess needs and provide information/referrals.
• Determines eligibility and processes financial/ service data.
• Maintains case records and enters data in automated systems.

Skills

Interviewing

Communication

Time management

Relationship building

Computer literacy

Travel readiness

Education

High school diploma or equivalent

Job description

Join the Texas Health and Human Services Commission (HHSC) and be part of a team committed to creating a positive impact in the lives of fellow Texans. At HHSC, your contributions matter, and we support you at each stage of your life and work journey. Our comprehensive benefits package includes 100% paid employee health insurance for full-time eligible employees, a defined benefit pension plan, generous time off benefits, numerous opportunities for career advancement and more. Explore more details on the Benefits of Working at HHS webpage .

Functional Title: Case Manager

Job Title: Community Care Worker I

Agency: Health & Human Services Comm

Department: CCSE Region 02 Eligibility Det

Posting Number: 21084

Closing Date: 09/22/2026

Posting Audience: Internal and External

Occupational Category: Community and Social Services

Salary Range: $2,694.33-$3,946.25

Pay Frequency: Monthly

Salary Group: TEXAS-B-11

Shift: Day

Additional Shift: Days (First)

Telework: Not Eligible for Telework

Travel: Up to 65%

Regular/Temporary: Regular

Full Time/Part Time: Full time

FLSA Exempt/Non-Exempt: Nonexempt

Facility Location:

Job Location City: ABILENE

Job Location Address: 4601 S 1ST ST

Other Locations: None

MOS Codes: 42SX,4C0X1

Community Care Worker I - Determines needs and eligibility for Community Care Services Eligibility (CCSE) services. Work involves conducting home visits, interviewing individuals who are older or have a disability, documenting information, determining need for services and developing service plans; verifying data, explaining program benefits and requirements, referring individuals for appropriate services, and assuring authorizations are registered in automated systems. Authorizes and monitors CCSE services to determine if services are meeting the individual’s needs.

Essential Job Functions (EJFs):

• Attends work on a regular and predictable schedule in accordance with agency leave policy and performs other duties as assigned.
• Interviews applicants, individuals receiving services, and resource persons and conducts home/site visits to assess the need for services and provides information and referral to other resources. 15%
• Conducts reviews to determine eligibility and functional needs. 20%
• Obtains, verifies, and calculates income and resources to determine financial eligibility for Title XX programs. 10%
• Maintains case record documents and enters information in an automated system, establishing a record for each individual receiving service. 20%
• Monitors through contacting individuals receiving services to determine if services are meeting the individual’s needs. 15%
• Develops/coordinates/reviews service plans with individuals receiving services and their families, provider agencies and other state agency staff and authorizes services appropriately and accurately to meet the individual’s needs. 15%
• Prepares basic level ongoing or special narratives or statistical reports. 5%

Knowledge, Skills, and Abilities (KSAs):

• Knowledge of interviewing techniques to obtain personal information, to make inquiries, and to resolve conflicting statements.
• Knowledge of resources that serve individuals who are older or have a disability.
• Ability to effectively communicate orally and in writing.
• Ability to set priorities, establish timeframes, and meet deadlines.
• Ability to establish and maintain effective relationships with individuals receiving services, co-workers, contract agency staff, and staff from other federal or state agencies.
• Ability to operate computer and general office equipment.

Initial Screening Criteria:

• Completed and detailed application illustrates the applicant can communicate effectively in writing.
• Application indicates willingness to travel at least 65% of the time.
• Experience using email and other automated applications, such as Microsoft Office products.
• High school diploma or equivalent required.

Additional Information:

Candidate must have reliable transportation. Must be able to attend training which may require overnight stay. This position is included in a career track series and will be filled at the Worker I level. Applicants with previous CCSE employment will be reviewed by program management to determine appropriate entry level.

Active Duty, Military, Reservists, Guardsmen, and Veterans

Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited tothose listed in this posting. All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information please see the Texas State Auditor’s Job Descriptions, Military Crosswalk and Military Crosswalk Guide at Texas State Auditor's Office - Job Descriptions .

ADA Accommodations:

In compliance with the Americans with Disabilities Act (ADA), HHSC and DSHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.

Pre-Employment Checks and Work Eligibility:

Depending on the program area and position requirements, applicants selected for hire may be required to pass background and other due diligence checks.

HHSC uses E-Verify. You must bring your I-9 documentation with you on your first day of work. Download the I-9 Form

Telework Disclaimer:

This position may be eligible for telework. Please note, all HHS positions are subject to state and agency telework policies in addition to the discretion of the direct supervisor and business needs.