Field Care Team Leader & Trainer

Right at Home; Olathe (KS); On-site; USD 42,000 - 62,000; Full time

Job summary

Right at Home is seeking a Care Team Specialist to empower caregivers, mentor staff, and ensure delivery of high-quality in-home care. This field-based leadership role involves direct client care, staffing flexibility, and quality assurance duties across the Kansas City area.

The CTS will supervise care plan adherence, support caregiver training, and collaborate with scheduling and client services to maintain continuous, compassionate care delivery. Travel to client sites is expected.

Qualifications

• Current Certified Nursing Assistant (CNA) certification preferred.
• Combination of education and experience totaling at least two years in healthcare, home care, or a related field preferred.
• Experience providing personal care services in a home care or facility setting preferred.

Responsibilities

• Ensure services are delivered according to each client's care plan.
• Provide direct client care as needed.
• Assist with care starts, client visits, reassessments, and quality assurance visits.
• Fill open shifts due to call-offs, emergencies, and urgent staffing needs.
• Communicate with client concerns and changes in condition to the appropriate office staff/caregivers and update the plan of care accordingly.
• Provide hands-on training and mentoring for caregivers in the home and in the office training room.
• Conduct caregiver support visits and coaching in the field.
• Train caregivers on safe transfer techniques and use of mobility equipment.
• Maintain regular communication with new caregivers through phone, email, and in-person visits.
• Support caregiver retention efforts and participate in the retention team.

Skills

CNA certification

Personal care

Communication skills

Job description

Right at Home is seeking a Care Team Specialist to empower caregivers, mentor staff, and ensure delivery of high-quality in-home care. This field-based leadership role involves direct client care, staffing flexibility, and quality assurance duties across the Kansas City area.

The CTS will supervise care plan adherence, support caregiver training, and collaborate with scheduling and client services to maintain continuous, compassionate care delivery. Travel to client sites is expected.