Field Care Team Leader & Trainer

Right at Home; Lawrence (KS); On-site; USD 42,000 - 65,000; Full time

Job summary

Right at Home is seeking a Care Team Specialist (CTS) to lead field operations in the Kansas City area. The CTS mentors caregivers, supports clients, and ensures high-quality service delivery through hands-on care and adherence to company policies.

This role is hands-on and flexible, covering client visits, care starts, reassessments, caregiver training, emergency staffing, and quality assurance while maintaining professional boundaries and a positive, collaborative team environment.

Qualifications

• Current CNA certification preferred.
• Combination of education and experience totaling at least three years in healthcare, home care, or related field preferred.
• Experience providing personal care services in home care or facility setting preferred.

Responsibilities

• Provide direct client care as needed.
• Assist with care starts, client visits, reassessments, and quality assurance visits.
• Fill open shifts due to call-offs, emergencies, and urgent staffing needs.
• Communicate with client concerns and changes in condition to office staff/caregivers and update the plan of care accordingly.
• Provide hands-on training and mentoring for caregivers in the home and office training room.
• Follow and promote company policies and procedures.

Skills

CNA certification

Healthcare experience

Home care experience

Job description

Right at Home is seeking a Care Team Specialist (CTS) to lead field operations in the Kansas City area. The CTS mentors caregivers, supports clients, and ensures high-quality service delivery through hands-on care and adherence to company policies.

This role is hands-on and flexible, covering client visits, care starts, reassessments, caregiver training, emergency staffing, and quality assurance while maintaining professional boundaries and a positive, collaborative team environment.