Field-Based Care Team Leader & Mentor

Right at Home Overland Park , KS; Pennsylvania; On-site; USD 42,000 - 66,000; Full time

Job summary

Right at Home Overland Park serves communities in the KC area. The Care Team Specialist (CTS) leads field operations, mentors caregivers, and ensures care plans are followed with quality service delivery.

This hands-on role requires flexibility to cover client visits, caregiver training, on-call staffing, and ongoing quality assurance while maintaining HIPAA privacy and professional standards.

Qualifications

• CNA certification preferred.
• Combination of education and experience totaling at least three years in healthcare or home care preferred.
• Experience providing personal care in home care or facility settings preferred.

Responsibilities

• Ensure services are delivered according to each client0care plan.
• Provide direct client care as needed.
• Assist with care starts, client visits, reassessments, and quality assurance visits.
• Fill open shifts due to call-offs, emergencies, and urgent staffing needs.
• Communicate client concerns and changes in condition to office staff and update the plan of care accordingly.

Skills

Client care

Staff mentoring

Leadership

HIPAA compliance

Education

CNA certification

Job description

Right at Home Overland Park serves communities in the KC area. The Care Team Specialist (CTS) leads field operations, mentors caregivers, and ensures care plans are followed with quality service delivery.

This hands-on role requires flexibility to cover client visits, caregiver training, on-call staffing, and ongoing quality assurance while maintaining HIPAA privacy and professional standards.