Field Care Team Lead – Home Care

Elara Caring; Nacogdoches (TX); On-site; USD 52,000 - 78,000; Full time

Benefits offered by this job

Competitive compensation packages

Tuition reimbursement for full-time

Free continuing education for all team

Career growth opportunities

Medical, dental, and vision insurance

401(k) with employer match

Generous paid time off

Pet insurance

Job summary

Elara Caring is seeking a Care Team Supervisor for Personal Care Services in Nacogdoches County, TX. This on-site role leads a team of caregivers, coordinates schedules, ensures documentation, and maintains service quality to support our patients at home.

You will oversee authorizations, billing and payroll alignment, and regulatory compliance while fostering team growth and high performance. A strong background in healthcare operations and leadership is essential.

Qualifications

• High School Diploma or GED required.
• 60 college credits required or 2 years supervisory experience.
• Associate’s or Bachelor’s degree preferred.
• Experience with elderly/disabled populations preferred.
• 5 years in fast-paced office/healthcare environment preferred.
• Knowledge of Medicare/Medicaid and home care operations preferred.
• Strong computer proficiency and documentation skills.
• Excellent organizational and multitasking abilities.
• Professional verbal and written communication skills.
• Strong leadership, coaching, and motivational skills.
• Thrive in fast-paced, high-volume environment.
• Bilingual fluency may be required based on location.
• Reliable transportation and ability to travel locally for audits/needs.

Responsibilities

• Coordinate and schedule personal care services, including coverage for planned and unplanned absences.
• Maintain accurate client service records, plans of care, caregiver schedules, and required documentation.
• Review and manage service authorizations and contract-specific requirements.
• Monitor reports to ensure billing, payroll, utilization, and service delivery accuracy.
• Support branch growth initiatives and operational planning.
• Ensure ongoing compliance with licensure, payer, contract, and regulatory standards.
• Provide guidance, coaching, and support to caregivers to promote performance and engagement.
• Ensure caregiver training, certifications, health assessments, and in-services.
• Conduct caregiver orientations as required.
• Collaborate with payroll and timekeeping teams.
• Monitor daily service delivery for caregiver availability and coverage.
• Verify authorizations align with scheduled services and review utilization reports.
• Communicate professionally with caregivers, clients, case managers, and leadership.
• Represent Elara Caring positively within the community.
• Perform additional duties to support team and organizational success.

Skills

Leadership

Coaching

Communication

Bilingual

Education

High School Diploma or GED

60 college credits

Associate/Bachelor preferred

Tools

MS Office

Electronic Health Records

Job description

Elara Caring is seeking a Care Team Supervisor for Personal Care Services in Nacogdoches County, TX. This on-site role leads a team of caregivers, coordinates schedules, ensures documentation, and maintains service quality to support our patients at home.

You will oversee authorizations, billing and payroll alignment, and regulatory compliance while fostering team growth and high performance. A strong background in healthcare operations and leadership is essential.