Field Care Manager | Bilingual Korean & Practice Liaison

ADP, Inc.; New York (NY); Hybrid; USD 90,000 - 120,000; Full time

Benefits offered by this job

Full employer-paid health coverage

Flexible PPO option

FSAs for health and dependent care

401(k) plan

PTO and sick pay

13 paid holidays

Tuition reimbursement

Team outings and lunches

Job summary

AMM is seeking a Field Care Manager to support our IPA network across New York. This field-based, hybrid role is designed for clinically experienced, bilingual professionals who work at the intersection of patient care, provider engagement, and operational execution.

The Field Care Manager will serve as a key liaison between medical practices staff and the IPA, supporting care gap closure, quality improvement, care management workflows, and sharing best practices—especially within

Qualifications

• Clinical or medical office background required.
• Fluent in English and Korean.
• Experience in primary care, care coordination, population health, or value-based care preferred.
• Comfortable engaging directly with physicians and practice staff.
• Familiarity with EMRs and standard productivity tools.

Responsibilities

• Act as the primary liaison between AMM/IPA leadership and assigned medical practices.
• Support providers and staff in closing care gaps (AWVs, screenings, chronic disease management).
• Assist with care management coordination and patient outreach efforts.
• Share best practices related to quality metrics, documentation, and clinical workflows.
• Provide in-office support to clinical and front-desk teams as needed.
• Facilitate communication between practices and IPA operations, quality, and data teams.
• Support implementation of value-based care initiatives and performance improvement programs.
• Track progress, surface challenges, and provide feedback from the field.
• Participate in hybrid work activities including reporting, planning, and virtual meetings.

Skills

English

Korean

Care coordination

Education

RN

MA

PA

Medical office staff

Tools

EMRs

Microsoft Office

Google Workspace

Job description

AMM is seeking a Field Care Manager to support our IPA network across New York. This field-based, hybrid role is designed for clinically experienced, bilingual professionals who work at the intersection of patient care, provider engagement, and operational execution.

The Field Care Manager will serve as a key liaison between medical practices staff and the IPA, supporting care gap closure, quality improvement, care management workflows, and sharing best practices—especially within