Field Care Coordinator - In-Home & Community Care

Pairteam; Fullerton (CA); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Health insurance

401k

Monthly $100 work from home stipend

Gas reimbursements

Flexible vacation policy

Equipment provided

Career progression

Job summary

Pair Team in California is expanding its field-based care management program. The Field Care Coordinator travels to members' homes and in the community to onboard new patients, deliver care packages, and collect health readings such as blood pressure.

The role requires meeting patients 3–5 times per week within Orange County, coordinating services with our care team, and removing barriers to care while documenting interactions in our systems. We offer competitive pay and comprehensive benefits.

Qualifications

• 1+ years of professional experience, preferably in case management, care coordination, or community-based services.
• Physical location in or near Orange County with familiarity of the local community and resources.
• Reliable transportation for regular field visits, including patient homes, clinics, community-based organizations, and partner sites.
• Valid driver’s license and current auto liability insurance.
• Strong understanding of cultural fluency and the ability to build trust with diverse populations.
• High degree of empathy and ability to remain patient when faced with adversity.
• Demonstrated ability to work collaboratively in a multidisciplinary care team.
• Excellent organizational skills and attention to detail.
• Strong technical skills and comfort learning new systems; experience with tools such as Google Suite, Slack, CRM databases, and basic Excel, Word, email, and video conferencing.
• Reliable, HIPAA‑compliant workspace with a stable internet connection for documentation and team communication.

Responsibilities

• Serve as the primary point of contact for members with complex medical, behavioral, and social needs.
• Meet members in person at their homes, in the community, or at partner organizations to complete new patient onboardings, deliver care packages, or collect health readings such as blood pressure.
• Conduct in-person visits to assess member needs, provide ongoing support, and encourage adherence to care plans.
• Coordinate services, appointments, and referrals across primary care, behavioral health, and social support resources.
• Support care continuity by collaborating with internal care team members including Nurses and Behavioral Health Care Managers.
• Identify and address barriers to care such as transportation, medication access, or health literacy challenges.
• Develop and maintain individualized care plans and ensure follow-up on all interventions and goals.
• Maintain accurate and timely documentation of all member interactions and care coordination activities.
• Advocate for member needs within the healthcare and social support systems.
• Participate in collaborative care meetings with other members of the care team to review patient panels, discuss progress, and align on care plans.

Skills

Empathy

Cultural fluency

Team collaboration

Organizational skills

Communication

Problem solving

Attention to detail

Tools

Google Suite

Slack

CRM databases

Excel

Word

Video conferencing

Email

Job description

Pair Team in California is expanding its field-based care management program. The Field Care Coordinator travels to members' homes and in the community to onboard new patients, deliver care packages, and collect health readings such as blood pressure.

The role requires meeting patients 3–5 times per week within Orange County, coordinating services with our care team, and removing barriers to care while documenting interactions in our systems. We offer competitive pay and comprehensive benefits.