Field Cable Service Technician

Next Solutions LLC; Fenton (MI); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Weekly pay

Sign-on bonus

Paid training

Company vehicle

Job summary

Next Solutions LLC is seeking a service and solutions specialist to install and service TV, internet and smart home systems at customers’ homes. You will drive to locations, assess needs, and complete required work.

Responsibilities include executing connects, upgrades, disconnects, troubleshooting services, and educating customers on products. A weekly pay structure and a company vehicle are offered for qualified candidates.

Qualifications

• HS Diploma or equivalent.
• Sales experience a plus, but not required.
• Must pass an extensive background check and pre-employment drug screen.
• Able to lift and carry up to 80 lbs. On a consistent basis.
• Flexible to work 5-6 days per week, including nights, weekends, and holidays.

Responsibilities

• Perform new connects, reconnects, upgrades and disconnects for television, internet and phone services.
• Troubleshoot all services
• Installations could include relocating cable outlets, adding converters and modems, interior and exterior wiring paths.
• Provide first-class customer service including detailed customer education on all products.

Skills

Customer service

Sales experience

Background check

Lift up to 80 lbs

Flexible schedule

Education

High School Diploma or equivalent

Job description

**$1,500.00 SIGN ON BONUS FOR EXPERIENCE

Next Solutions is an in home services company. We contract work from many of today’s top TV and internet service providers. We specialize in creating the ultimate in-home experience for these companies customers.

What does a in home service and solutions specialist do?

Our service and solutions experts provide customers with TV, Internet, and smart home solutions. We provide the work orders for you to complete. This means driving to the customers house, assessing the customers’ needs and best options for completing required work.

KEY JOB DUTIES:

• Perform new connects, reconnects, upgrades and disconnects for television, internet and phone services.
• Troubleshoot all services
• Installations could include relocating cable outlets, adding converters and modems, interior and exterior wiring paths.
• Provide first-class customer service including detailed customer education on all products.

MINIMUM QUALIFICATIONS:

• HS Diploma or equivalent
• Sales experience a plus, but not required
• Must pass an extensive background check and pre-employment drug screen
• Able to lift and carry up to 80 lbs. On a consistent basis
• Flexible to work 5-6 days per week, including nights, weekends, and holidays

BASIC BENEFITS:

• Weekly pay structure
• Ability to earn over $1000 per week
• Paid training
• Company owned vehicle (for qualified candidates only)