Campus Benefits Coordinator

Research-Foundation-Cun; New York (NY); On-site; USD 50,000 - 83,000; Full time

Job summary

The Research Foundation of The City University of New York (RFCUNY) is seeking an HR Benefits Administrator to manage all benefit functions for field employees and coordinate with providers. The role reports to the Assistant Director of Human Resources for Benefits in a collaborative team environment.

The position requires a two-year background in HR/benefits and customer service, strong math and computer skills (Workday preferred), excellent communication, and the ability to work independently

Qualifications

• Associate’s Degree or equivalent toward a Bachelor's Degree in Human Resources or related field from an accredited institution.
• Two years of experience in Human Resources/ Health and Pension Benefits/and customer service areas.
• Excellent Math skills
• Excellent Computer skills required (Workday preferred)
• Excellent Customer Service skills
• Ability to exercise good judgment, solve problems and work independently
• Ability to be a Team player
• Ability to Instruct
• Excellent verbal communication and business writing skills
• Detail oriented
• Experience with Microsoft Word and Excel is necessary

Responsibilities

• Assists the Assistant Director and the HR Benefits Manager in the administration and implementation of benefits, and related issues, as necessary or required
• Independently and with limited supervision: Processes Health Insurance and Pension Documents
• Reconciles health insurance enrollment reports
• Responds to telephone, e-mail, written or in-person inquiries
• Researches information in order to expedite responses
• Troubleshoots between clients and RF providers
• Communicates changes in any of the Human Resources areas to field personnel
• Performs benefit orientations for field personnel at the campuses, as well as at the RF in groups and individually.
• Visits campuses with other HR members for the purpose of educating employees and PIs/PDs regarding the proper information needed for benefits
• Covers for other Team members in their absence or breaks
• Assists other Human Resources Team members to alleviate heavy workloads
• Performs other duties and has other responsibilities, as assigned or necessary

Skills

HR benefits experience

Customer service

Math skills

Communication

Team player

Instruct

Problem solving

Detail oriented

Word and Excel

Education

Associate’s Degree or equivalent toward a Bachelor's in HR or related field

Bachelor’s Degree preferred

Tools

Workday

Microsoft Word

Microsoft Excel

Job description

Thank you for considering a career with the Research Foundation of The City University of New York (RFCUNY).The team at RFCUNY is made up of dedicated, talented professionals committed to providing the services that allow CUNY researchers, faculty, and staff to focus on their intellectual curiosity and scientific discoveries.We are pleased that you are interested in exploring opportunities to join RFCUNY.Primary Location:RESEARCH FOUNDATION OF C.U.N.Y.Bargaining Unit:YesSUMMARY:This is an administrative staff position reporting to the Assistant Director of Human Resources for Benefits in a team environment, and exercising limited independent judgment in the fulfillment of the duties and responsibilities assigned. This position is responsible for all benefit functions for field employees, including as liaison to our providers for troubleshooting, to other RF departments involved in benefits management, and assisting other HR teams as required.RESPONSIBILITIES:Assists the Assistant Director and the HR Benefits Manager in the administration and implementation of benefits, and related issues, as necessary or requiredIndependently and with limited supervision:Processes Health Insurance and Pension DocumentsReconciles health insurance enrollment reportsResponds to telephone, e-mail, written or in-person inquiriesResearches information in order to expedite responsesTroubleshoots between clients and RF providersCommunicates changes in any of the Human Resources areas to field personnelPerforms benefit orientations for field personnel at the campuses, as well as at the RF in groups and individually.Visits campuses with other HR members for the purpose of educating employees and PIs/PDs regarding the proper information needed for benefitsCovers for other Team members in their absence or breaksAssists other Human Resources Team members to alleviate heavy workloadsPerforms other duties and has other responsibilities, as assigned or necessaryQUALIFICATIONS:Associate’s Degree or equivalent credit hours toward a Bachelor's Degree in Human Resources area or related field from an accredited institution. (Bachelor’s Degree preferred)Two years of experience in Human Resources/ Health and Pension Benefits/and customer service areasExcellent Math skillsExcellent Computer skills required (Workday preferred)Excellent Customer Service skillsAbility to exercise good judgment, solve problems and work independentlyAbility to be a Team playerAbility to InstructExcellent verbal communication and business writing skillsDetail orientedExperience with Microsoft Word and Excel is necessaryPay Range:$71,518.76 - $83,329.20RFCUNY Benefits (link to https://www.rfcuny.org/RFWebsite )About the Research FoundationThe Research Foundation of The City University of New York (RFCUNY) is a nonprofit educational corporation founded in 1963 to provide post-award fiscal and administrative support for CUNY’s research and sponsored programs. RFCUNY’s services allow CUNY researchers, faculty, and staff to focus on their intellectual curiosity and scientific discoveries, on projects and programs that serve our local and global communities, proposing concrete solutions to society’s most pressing challenges.RFCUNY serves as a fiscal agent and works closely with all the CUNY campus Grants Offices to perform the core functions of post-award financial management for CUNY research projects and sponsored programs. These functions include legal assessment and signing of agreements where RFCUNY is named as a fiscal agent; setting up award accounts; preparing sub-awards and assisting PIs in monitoring the work of the recipients of sub-awards; supporting project directors with hiring and managing research project and sponsored program staff; supporting the purchasing and paying for goods and services with grant and program funds; managing financial aspects of projects including accounts receivable, financial reporting, invoicing, budget monitoring, and cost compliance with uniform guidance; ensuring that sponsor financial requirements are met; monitoring compliance with applicable project and financial management rules and laws; supporting the management of independent and external audits and financial reviews; and providing data, information, management expertise, and other supports to CUNY’s research and sponsored programs.Equal Employment Opportunity StatementThe Research Foundation of the City University of New York is an Equal Opportunity/Affirmative Action/Americans with Disabilities Act/E-Verify Employer. It is the policy of the Research Foundation of CUNY to provide equal employment opportunities free of discrimination based on race, color, age, religion, sex, pregnancy, childbirth, national origin, disability, marital status, veteran status, sexual orientation, gender identity, genetic information, marital status, domestic violence victim status, arrest record, criminal conviction history, or any other protected characteristic under applicable law.