Campus Benefits Coordinator

RFCUNY Research Foundation of the City University of New York; United States; On-site; USD 72,000 - 83,000; Full time

Benefits offered by this job

RFCUNY Benefits

Job summary

RFCUNY, the Research Foundation of The City University of New York, seeks an HR Benefits Administrator to manage benefits for field employees. You will liaison with providers, support RF departments, and assist HR teams as needed.

The role requires an Associate degree and 2 years in HR/benefits/customer service with strong math, IT, and communication skills. Travel to campuses for orientations is expected.

Qualifications

• Associate’s Degree or equivalent credit hours toward a Bachelor's Degree in Human Resources or related field (Bachelor’s Degree preferred).
• Two years of experience in Human Resources/Health and Pension Benefits/customer service.
• Excellent math and computer skills; Workday preferred.
• Excellent customer service, verbal and written communication, and problem-solving abilities.
• Ability to work independently, as part of a team, and to instruct others.
• Detail oriented with strong organizational skills.
• Experience with Word and Excel is necessary.

Responsibilities

• Assist the Assistant Director and HR Benefits Manager in administering benefits and related issues with limited supervision.
• Process health insurance and pension documents and reconcile enrollment reports.
• Respond to inquiries via phone, email, or in person and expedite responses.
• Troubleshoot between clients and RF providers and communicate changes to field personnel.
• Perform benefits orientations for field personnel at campuses and RF offices.
• Cover for other team members during absences and help alleviate heavy workloads.
• Perform other duties as assigned.

Skills

HR experience

Customer service

Math skills

Computer skills

Workday

Verbal communication

Written communication

Attention to detail

Microsoft Word

Excel

Education

Associate degree in HR or related field

Bachelor’s degree preferred

Tools

Workday

Microsoft Word

Excel

Job description

Thank you for considering a career with the Research Foundation of The City University of New York (RFCUNY). The team at RFCUNY is made up of dedicated, talented professionals committed to providing the services that allow CUNY researchers, faculty, and staff to focus on their intellectual curiosity and scientific discoveries. We are pleased that you are interested in exploring opportunities to join RFCUNY.

Primary Location: RESEARCH FOUNDATION OF C.U.N.Y.

Bargaining Unit: Yes

SUMMARY:

This is an administrative staff position reporting to the Assistant Director of Human Resources for Benefits in a team environment, and exercising limited independent judgment in the fulfillment of the duties and responsibilities assigned. This position is responsible for all benefit functions for field employees, including as liaison to our providers for troubleshooting, to other RF departments involved in benefits management, and assisting other HR teams as required.

RESPONSIBILITIES:

• Assists the Assistant Director and the HR Benefits Manager in the administration and implementation of benefits, and related issues, as necessary or required Independently and with limited supervision:
• Processes Health Insurance and Pension Documents
• Reconciles health insurance enrollment reports
• Responds to telephone, e-mail, written or in-person inquiries
• Researches information in order to expedite responses
• Troubleshoots between clients and RF providers
• Communicates changes in any of the Human Resources areas to field personnel
• Performs benefit orientations for field personnel at the campuses, as well as at the RF in groups and individually.
• Visits campuses with other HR members for the purpose of educating employees and PIs/PDs regarding the proper information needed for benefits
• Covers for other Team members in their absence or breaks
• Assists other Human Resources Team members to alleviate heavy workloads
• Performs other duties and has other responsibilities, as assigned or necessary

QUALIFICATIONS:

Associate’s Degree or equivalent credit hours toward a Bachelor's Degree in Human Resources area or related field from an accredited institution. (Bachelor’s Degree preferred) Two years of experience in Human Resources/ Health and Pension Benefits/and customer service areas Excellent Math skills Excellent Computer skills required (Workday preferred) Excellent Customer Service skills Ability to exercise good judgment, solve problems and work independently Ability to be a Team player Ability to Instruct Excellent verbal communication and business writing skills Detail oriented Experience with Microsoft Word and Excel is necessary Pay Range: $71,518.76 - $83,329.20

RFCUNY Benefits RFCUNY Employee Benefits and Accruals (link to https://www.rfcuny.org/RFWebsite)

About the Research Foundation

The Research Foundation of The City University of New York (RFCUNY) is a nonprofit educational corporation founded in 1963 to provide post-award fiscal and administrative support for CUNY’s research and sponsored programs. RFCUNY’s services allow CUNY researchers, faculty, and staff to focus on their intellectual curiosity and scientific discoveries, on projects and programs that serve our local and global communities, proposing concrete solutions to society’s most pressing challenges. RFCUNY serves as a fiscal agent and works closely with all the CUNY campus Grants Offices to perform the core functions of post-award financial management for CUNY research projects and sponsored programs. These functions include legal assessment and signing of agreements where RFCUNY is named as a fiscal agent; setting up award accounts; preparing sub-awards and assisting PIs in monitoring the work of the recipients of sub-awards; supporting project directors with hiring and managing research project and sponsored program staff; supporting the purchasing and paying for goods and services with grant and program funds; managing financial aspects of projects including accounts receivable, financial reporting, invoicing, budget monitoring, and cost compliance with uniform guidance; ensuring that sponsor financial requirements are met; monitoring compliance with applicable project and financial management rules and laws; supporting the management of independent and external audits and financial reviews; and providing data, information, management expertise, and other supports to CUNY’s research and sponsored programs.

Equal Employment Opportunity Statement

The Research Foundation of the City University of New York is an Equal Opportunity/Affirmative Action/Americans with Disabilities Act/E-Verify Employer. It is the policy of the Research Foundation of CUNY to provide equal employment opportunities free of discrimination based on race, color, age, religion, sex, pregnancy, childbirth, national origin, disability, marital status, veteran status, sexual orientation, gender identity, genetic information, marital status, domestic violence victim status, arrest record, criminal conviction history, or any other protected characteristic under applicable law.

The Research Foundation of The City University of New York (RFCUNY) is a nonprofit educational corporation founded in 1963 to provide post-award fiscal and administrative support for CUNY’s research and sponsored programs. RFCUNY’s services allow CUNY researchers, faculty, and staff to focus on their intellectual curiosity and scientific discoveries, on projects and programs that serve our local and global communities, proposing concrete solutions to society’s most pressing challenges. RFCUNY serves as a fiscal agent and works closely with all the CUNY campus Grants Offices to perform the core functions of post-award financial management for CUNY research projects and sponsored programs. These functions include legal assessment and signing of agreements where RFCUNY is named as a fiscal agent; setting up award accounts; preparing sub-awards and assisting PIs in monitoring the work of the recipients of sub-awards; supporting project directors with hiring and managing research project and sponsored program staff; supporting the purchasing and paying for goods and services with grant and program funds; managing financial aspects of projects including accounts receivable, financial reporting, invoicing, budget monitoring, and cost compliance with uniform guidance; ensuring that sponsor financial requirements are met; monitoring compliance with applicable project and financial management rules and laws; supporting the management of independent and external audits and financial reviews; and providing data, information, management expertise, and other supports to CUNY’s research and sponsored programs.