Field Battery Technician: On‑Site Repair & Diagnostics

raymondwestsouth; Cypress (CA); On-site; USD 34,000 - 48,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401k

FSA

Disability Insurance

Life Insurance

Paid Time Off

Holiday Pay

Job summary

Raymond West is seeking a dynamic Field Battery Technician to join our Service team. The role involves planning and coordinating activities for installing equipment, investigating customer reports, and resolving issues to prevent recurrence.

Responsibilities include traveling to sites, diagnosing and repairing equipment, replacing components, and providing on-site support while maintaining records and customer communication.

Qualifications

• Excellent written and verbal communication skills.
• Excellent Organizational Time Management skills.
• Proficient in Microsoft Office Suite.
• Ability to read and interpret manuals and safety documents.
• Ability to speak effectively before groups.
• Must maintain relationships across departments.
• Willing to work off-hours and take on more responsibility.
• Capable of safe, alert performance of duties.
• Prior customer service in field support.
• Basic mechanical aptitude.
• Experience with hand and power tools.
• Read English manuals and procedures.
• Basic math and simple formulas.
• Willing to travel to customer sites.
• Able to operate a forklift.
• Must be able to travel overnight.
• Valid driver's license with clean record.
• Basic electrical understanding.
• Read schematics and use test equipment.
• Analytical decision-making with customer feedback.
• Work with minimal supervision.

Responsibilities

• Travels to customer sites to evaluate, diagnose, and repair equipment.
• Replace defective parts and reassemble battery systems.
• Inspect battery components and test with acid solution and specific gravity.
• Install and modify equipment at customer sites per specifications.
• Troubleshoot and repair chargers and provide on-site technical assistance.
• Maintain performance reports and customer communications.

Skills

Communication

Organizational skills

Microsoft Office

Read and interpret manuals

Public speaking

Team collaboration

Willingness to travel

Forklift operation

Electrical basics

Test equipment & schematics

Problem solving

Independent work

Customer service

Education

High school diploma or equivalent

2 years breakdown/service experience

Tools

MS Office

Job description

Raymond West is seeking a dynamic Field Battery Technician to join our Service team. The role involves planning and coordinating activities for installing equipment, investigating customer reports, and resolving issues to prevent recurrence.

Responsibilities include traveling to sites, diagnosing and repairing equipment, replacing components, and providing on-site support while maintaining records and customer communication.