Field Battery Technician: On-Site Diagnostics & Repairs

Raymond West Group; Cypress (CA); On-site; USD 34,000 - 48,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401k with company match

Flexible Spending Accounts

Disability Insurance

Life Insurance

Paid Time Off

Holiday Pay

Job summary

Raymond West in the United States is seeking a Field Battery Technician to join our Service team. The role plans and coordinates installing equipment, investigates customer reports of technical problems with batteries, and works to prevent future service issues.

You will travel to customer sites daily, diagnose equipment, replace parts as needed, and provide on-site technical assistance while keeping detailed performance records and communicating with customers and the company.

Qualifications

• High school diploma or equivalent (or related experience)
• 2 years breakdown or comparable service experience preferred
• Experience reading and interpreting manuals, schematics, and safety rules

Responsibilities

• Travels to customer sites to evaluate, diagnose, and repair equipment.
• Replaces defective parts and inspects battery components for defects.
• Provides on-site technical assistance to troubleshoot and repair equipment.
• Maintains records of performance reports and communications with customers.
• Ensures safe operation and effective service delivery between customer and Raymond West.

Skills

Communication skills

Time management

Microsoft Office

Reading specs

Public speaking

Team collaboration

Willingness to travel

Forklift operation

Electrical understanding

Problem solving

Education

High school diploma

2 years breakdown experience

Job description

Raymond West in the United States is seeking a Field Battery Technician to join our Service team. The role plans and coordinates installing equipment, investigates customer reports of technical problems with batteries, and works to prevent future service issues.

You will travel to customer sites daily, diagnose equipment, replace parts as needed, and provide on-site technical assistance while keeping detailed performance records and communicating with customers and the company.