Field Battery Service Tech – Eastern PA Territory

East Penn Manufacturing Company; Fleetwood (Berks County); On-site; USD 50,000 - 54,000; Full time

Benefits offered by this job

Competitive compensation

Company vehicle

Laptop and cell phone

Paid on‑the‑job training

Group insurance (medical, dental, etc)

Job summary

East Penn Manufacturing Company, a leading automotive battery manufacturer, is seeking an Industrial Battery Service Technician to service customers in the Berks County and Lehigh Valley area. The role involves installation, maintenance, and on‑site repairs, with a company vehicle provided.

You should have strong electrical and mechanical skills, the ability to read schematics and manuals, and excellent customer service.

Qualifications

• Strong electrical background spanning 120V 1 phase to 480V 3 phase.
• Solid mechanical skills and ability to work with hand and power tools.
• Excellent writing and communication skills for documentation and customer interaction.
• Ability to read technical manuals and schematics for troubleshooting and repair.

Responsibilities

• Install, maintain and service industrial batteries, chargers and charging equipment at the customer site.
• Address customer complaints and down equipment in a timely manner.
• Travel daily to customer locations within the Eastern Pennsylvania territory.
• Service area includes Berks County, Lehigh Valley, South to Philadelphia suburbs, North to Scranton, and West to State College.
• Create and maintain documents detailing customer fleet by type, amp hour, repairs, recommendations, billing, and repairs.
• Maintain regular attendance and safe, high‑quality workmanship.

Skills

Electrical background

Mechanical skills

Customer service

Reading manuals

Reading schematics

Writing skills

Tools

Basic computer skills (Windows)

Job description

East Penn Manufacturing Company, a leading automotive battery manufacturer, is seeking an Industrial Battery Service Technician to service customers in the Berks County and Lehigh Valley area. The role involves installation, maintenance, and on‑site repairs, with a company vehicle provided.

You should have strong electrical and mechanical skills, the ability to read schematics and manuals, and excellent customer service.