Field-Based Market Growth Rep – Home Health

CommonSpirit Health; Sunnyvale (CA); On-site; USD 60,000 - 80,000; Full time

Job summary

Pathways Home Health and Hospice in Santa Clara County is seeking a Market Development Representative to grow our regional health care referrals. This field-based role focuses on building relationships with SNFs, ALFs, physicians and hospital systems to expand market reach and deliver high-quality home health services.

You will educate the community about services, manage referrals, and collaborate with branch leadership to meet monthly admission targets while ensuring patient care continuity

Qualifications

• High school diploma required, Bachelor’s degree, clinical license, or experience as a Care Transition Nurse preferred.
• Minimum of one year of related sales experience preferred, preferably in a health care/medical field.
• Excellent sales, customer service and persuasive abilities; ability to build trusting relationships and gain commitment for referrals.
• Valid Driver’s license is required.
• Compliant with appropriate state certification/registration and organizational requirements as necessary.

Responsibilities

• Identifies and qualifies health care relationships within regional territory with a focus on skilled nursing facilities, assisted living communities, community based residential facilities, physicians and other health care providers and hospital systems.
• Assists with educating the community about services.
• Develops and maintains relationships with key customer sources through regular contact and follow-up procedures.
• Acts as the key contact for client troubleshooting and conflict resolution.
• Develops and maintains accurate data on customer relationships within RSL on each key referral source, to provide client information needed to build strong ties and deliver customer satisfaction.
• Communicates to branch(es) on a daily basis to give and receive vital client and patient information.
• Must meet or exceed established monthly admission targets as provided by their supervisor and determined by the branch’s monthly budget.
• Assists with unbilled revenue and Face to Face as requested by branch leadership.
• Follows referral of a patient to the organization, assists facility discharge coordinators in coordinating care quality home care services for clients.

Skills

Sales experience

Customer service

Persuasive abilities

Relationship building

Communication

Education

High school diploma

Bachelor’s degree

Clinical license

Job description

Pathways Home Health and Hospice in Santa Clara County is seeking a Market Development Representative to grow our regional health care referrals. This field-based role focuses on building relationships with SNFs, ALFs, physicians and hospital systems to expand market reach and deliver high-quality home health services.

You will educate the community about services, manage referrals, and collaborate with branch leadership to meet monthly admission targets while ensuring patient care continuity