Field-Based LTSS Service Coordinator

Elevance Health; Knoxville (TN); Hybrid; USD 52,000 - 78,000; Full time

Job summary

Elevance Health in Knoxville, TN is seeking a LTSS Service Coordinator to manage a defined caseload in specialized programs. This role travels to client sites, conducts assessments, and collaborates with Medical Directors and interdisciplinary teams to develop integrated care plans.

You will support person-centered planning, document goals, and coordinate with the member's support circle, caregivers, and providers, while adhering to state laws and contract requirements; a BA/BS and 2 years'

Qualifications

• Requires BA/BS degree and a minimum of 2 years of experience working with a social work agency.
• Education and experience may be considered in lieu of one another where allowed by state law and contract.

Responsibilities

• Conduct face-to-face program assessments for waiver and BH/PH needs using predefined questions.
• Coordinate with clinical teams to manage members' care plans and engage circle of support.
• Document short and long-term goals in the Person Centered Support Plan with the member and care team.
• Identify members who may benefit from alternative waiver programs and support related processes.

Skills

Travel to worksites

Education

BA/BS degree

Job description

Elevance Health in Knoxville, TN is seeking a LTSS Service Coordinator to manage a defined caseload in specialized programs. This role travels to client sites, conducts assessments, and collaborates with Medical Directors and interdisciplinary teams to develop integrated care plans.

You will support person-centered planning, document goals, and coordinate with the member's support circle, caregivers, and providers, while adhering to state laws and contract requirements; a BA/BS and 2 years'