Field-Based L&D Performance Coach

Jimmy Jazz; Reading (Berks County); On-site; USD 60,000 - 85,000; Full time

Job summary

Jimmy Jazz is seeking a Learning & Development Compliance Trainer to travel statewide, visit residential sites, coach employees, and reinforce certifications. The role emphasizes practical guidance, on-site observation, and documentation to demonstrate progress and competency.

The position requires a bachelor’s degree in a related field and 5+ years of progressive experience in training or coaching, with overnight travel and MS Office proficiency. Healthcare familiarity is preferred.

Qualifications

• Bachelor's degree in a related field with 5+ years of progressive relevant experience in training, coaching, learning and development.
• Experience in residential services, direct support, healthcare, medication administration, and competency-based training is preferred.

Responsibilities

• Travel regularly to residential sites to support employees where the work happens, reinforce learning, observe skill application, and provide practical coaching to employees and supervisors.
• Support sustainment of required certifications and skills, including medication administration, practicum observation, and other assigned compliance-based training requirements.
• Serve as a qualified observer, coach, or evaluator for designated practicum, competency, and recertification activities, in accordance with organizational and regulatory expectations.
• Notice skill gaps, practice inconsistencies, documentation concerns, and training reinforcement needs during site visits, then share helpful trends and recommendations with L&D and operational leadership.
• Provide refreshers, demonstrations, side-by-side support, and follow-up coaching that help employees feel prepared and confident using their skills in real residential settings.
• Maintain accurate documentation of observations, completed competencies, certification activities, attendance, follow-up actions, and identified learning needs.
• Track, measure, and share training outcomes, skill development progress, and evidence of competency improvement after coaching or reinforcement activities.
• Plan schedules, travel routes, site priorities, and visit plans thoughtfully so field time is used well and business needs across multiple locations are met.

Skills

Field-Based Coaching

Compliance & Accuracy

Mobility & Independence

Practical Problem Solving

Communication

Results & Measurement

Education

Bachelor's degree in related field

Tools

MS Office Suite

MS Outlook

Job description

Jimmy Jazz is seeking a Learning & Development Compliance Trainer to travel statewide, visit residential sites, coach employees, and reinforce certifications. The role emphasizes practical guidance, on-site observation, and documentation to demonstrate progress and competency.

The position requires a bachelor’s degree in a related field and 5+ years of progressive experience in training or coaching, with overnight travel and MS Office proficiency. Healthcare familiarity is preferred.