Field-Based CRM Specialist, Cardiac Rhythm

Abbott; Greenville (NC); Presencial; USD 78.000 - 156.000; Jornada completa

Descripción de la vacante

Abbott is seeking a CRM Product Support Specialist based in Eastern North Carolina. The role provides comprehensive engineering, sales, educational, and clinical support for Cardiac Rhythm Management products, responding to field inquiries from physicians, healthcare professionals, patients, and sales staff.

You will develop and lead training, build strong customer relationships, and support regional seminars while maintaining deep knowledge of CRM products and pacing systems.

Formación

• Bachelor’s degree in Bio-Medical Engineering, related field or equivalent healthcare experience.
• 3+ years of related experience or a program certification from an accredited cardiac training program.
• Must have certifications in CRM products.
• Demonstrated knowledge of cardiology, electro-physiology, or cardiac electro-physiology procedures.
• Familiarity with cath lab and operating room procedures and protocol
• Demonstrate advanced knowledge of cardiac pacing systems.
• Must apply engineering skills and abilities to interpret and solve complex clinical problems.
• Must possess strong written and verbal communication skills, along with excellent interpersonal, presentation, analytical, and organizational abilities.

Responsabilidades

• Clinical Interface: Acts as a senior clinical interface between the medical community and the business.
• Relationship Building: Builds and sustains credible business relationships with customers and shares product expertise.
• Comprehensive Support: Provides engineering, sales, education, and clinical support for CRM products in field inquiries.
• Training and Education: Develops, leads, and/or facilitates training sessions and programs on CRM products for healthcare professionals.
• Sales Support: Provides back-up support to Cardiac Rhythm Team including sales support, regional training seminars, data collection, troubleshooting, and in-service training.

Conocimientos

Communication skills

Interpersonal skills

Analytical skills

Presentation skills

Educación

Bachelor's degree in Biomedical Engineering or related field

Herramientas

CRM product certifications

Descripción del empleo

Abbott is seeking a CRM Product Support Specialist based in Eastern North Carolina. The role provides comprehensive engineering, sales, educational, and clinical support for Cardiac Rhythm Management products, responding to field inquiries from physicians, healthcare professionals, patients, and sales staff.

You will develop and lead training, build strong customer relationships, and support regional seminars while maintaining deep knowledge of CRM products and pacing systems.