Cardiac Rhythm CRM Specialist – Field-Based

Thornton Tomasetti; United States; Remote; USD 61,000 - 123,000; Full time

Job summary

Abbott seeks a CRM Product Support Specialist (field-based) in the Cardiac Rhythm Management division. This role provides engineering, sales, educational, and clinical support for CRM products and responds to inquiries from physicians, healthcare professionals, patients, and field staff.

The position emphasizes comprehensive product knowledge, training delivery, and building strong customer relationships across the CRM portfolio.

Qualifications

• Bachelor’s degree in Bio-Medical Engineering or related field or healthcare experience.
• Strong written and verbal communication skills.
• Ability to meet deadlines and manage multiple assignments.

Responsibilities

• Act as clinical interface between medical community and business.
• Build and sustain credible relationships with customers and share product expertise.
• Provide engineering, sales, education, and clinical support for CRM products.
• Develop, lead, or facilitate CRM product training sessions for healthcare professionals.
• Provide back-up support to CRM Sales Representatives.

Skills

Written communication

Verbal communication

Interpersonal skills

Analytical thinking

Education

Bachelor’s degree in Bio-Medical Engineering or related

Tools

Microsoft Office

Job description

Abbott seeks a CRM Product Support Specialist (field-based) in the Cardiac Rhythm Management division. This role provides engineering, sales, educational, and clinical support for CRM products and responds to inquiries from physicians, healthcare professionals, patients, and field staff.

The position emphasizes comprehensive product knowledge, training delivery, and building strong customer relationships across the CRM portfolio.