Field-Based Community Health Guide

Reema Health; Kansas City (KS); On-site; USD 50,000 - 56,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

HSA and FSA Options

401(k) Retirement Savings with Company

Employee Assistance Program

Mileage Reimbursement

Paid Family and Medical Leave

Job summary

Reema Health is seeking a Community Health Navigator to build trusted relationships with members and guide them through engagement in the care model. You will travel within a 30-mile area, conduct outreach, enroll members, and manage a caseload of 80-120 individuals while documenting progress in the Reema App.

This role emphasizes empathy, collaboration, and the ability to navigate social determinants of health.

Qualifications

• 18 years of age or older
• Available to work Monday–Friday during core business hours.
• [If field-based:] Valid driver's license, insurance, and reliable transportation
• Offers contingent upon passing a pre-employment drug screening and background check
• Comply with federal, state, and local regulations regarding patient confidentiality and HIPAA
• Use technology-based tools and systems daily
• Lift and carry up to 25 lbs occasionally
• Medical, Dental, and Vision Insurance
• HSA and FSA Options
• 401(k) Retirement Savings with Company Match
• Employee Assistance Program
• Mileage Reimbursement
• Paid Family and Medical Leave

Responsibilities

• Conduct phone and in-person outreach and enroll members in Reema's care model
• Build and manage a caseload (80-120 members), providing coverage for other Guides duringAbsences or workload spikes
• Assess member needs, including social determinants of health, to build a member-centered care plan
• Establish trusting relationships and reliably follow through in a timely, appropriate manner
• Help members understand why a health activity matters, work through hesitation with empathy, and follow through to completion
• Coordinate referrals and support appointment scheduling and attendance
• Independently organize and prioritize your workload to hit monthly goals and daily metrics
• Proactively engage with members using a mix of outreach channels including phone, text, email, and in-person visits
• Connect members to community and health resources, including transporting or accompanying them as needed
• Document all member work thoroughly and on time in the Reema App, including keeping care plans current
• Comply with HIPAA and protected health information confidentiality standards

Skills

Solutions Oriented

Communication

Tech Literacy

Motivation

Collaboration & Team Building

Education

Bachelor's degree in Social Work, Human Services, Psychology, Health Sciences, or related field

Job description

Reema Health is seeking a Community Health Navigator to build trusted relationships with members and guide them through engagement in the care model. You will travel within a 30-mile area, conduct outreach, enroll members, and manage a caseload of 80-120 individuals while documenting progress in the Reema App.

This role emphasizes empathy, collaboration, and the ability to navigate social determinants of health.