Community Health Advocate & Navigator

Molina Healthcare; Lincoln (NE); On-site; USD 21,000 - 43,000; Full time

Job summary

Molina Healthcare seeks a Community Health Worker to support local member advocacy activities, engaging with vulnerable individuals to help manage health care needs and connect them with community resources.

The role includes home visits, collaboration with the health care services team, scheduling appointments, arranging transportation, and assisting with Medicaid eligibility while performing significant local travel as required.

Qualifications

• 1+ year health care experience with underserved populations.
• Valid driver's license and reliable transportation.
• Ability to multi-task while speaking with members.
• Excellent customer service, organizational and time-management skills.
• Proficiency with Microsoft Office and similar software.

Responsibilities

• Engage with members as advocate and resource to support health care needs.
• Collaborate with health care services team providing non-clinical duties in the field.
• Help navigate benefits, arrange transportation, schedule appointments, and follow up on missed visits.
• Assist members in accessing social services and community resources.
• Travel locally 50-80% as required.

Skills

Excellent customer service

Organizational skills

Time-management skills

Multi-tasking with members

Verbal and written communication

Microsoft Office proficiency

Tools

Microsoft Office

Job description

Molina Healthcare seeks a Community Health Worker to support local member advocacy activities, engaging with vulnerable individuals to help manage health care needs and connect them with community resources.

The role includes home visits, collaboration with the health care services team, scheduling appointments, arranging transportation, and assisting with Medicaid eligibility while performing significant local travel as required.