Field-Based Community Engagement Specialist

Pacific Health Group; Santa Clara (CA); Hybrid; USD 30,307 - 34,440; Full time

Benefits offered by this job

401(k) matching

Dental insurance

Health insurance

Life insurance

Paid time off

Vision insurance

Job summary

A California health organization seeks a Member Engagement Specialist to drive member growth and engagement through community outreach. This role involves building relationships, generating referrals, and assisting individuals in accessing critical services. Candidates should have experience in community outreach, possess strong interpersonal skills, and be comfortable working in diverse settings. Bilingual candidates are preferred. The position offers a hybrid work environment and comprehensive benefits including health insurance and 401(k) matching.

Qualifications

• Minimum 1–2 years of experience in community outreach or member engagement.
• Demonstrated ability to build relationships with individuals facing complex challenges.
• Comfortable engaging individuals in non-traditional settings.

Responsibilities

• Conduct community-based outreach and generate referrals.
• Perform initial member assessments and coordinate care.
• Facilitate referrals to ensure timely access to services.
• Support member engagement through follow-up and contact.

Skills

Interpersonal skills

Cultural humility

Organizational skills

Bilingual in English and Spanish

Rapport-building skills

Education

High school diploma or equivalent

Associate’s or bachelor’s degree in social work or related field

Tools

Electronic health records

Care management platforms

Basic computer applications

Job description

A California health organization seeks a Member Engagement Specialist to drive member growth and engagement through community outreach. This role involves building relationships, generating referrals, and assisting individuals in accessing critical services. Candidates should have experience in community outreach, possess strong interpersonal skills, and be comfortable working in diverse settings. Bilingual candidates are preferred. The position offers a hybrid work environment and comprehensive benefits including health insurance and 401(k) matching.