Field-Based Case Manager - Health Care Coordination

CVS Health Corporation; Chesterland (OH); Remote; USD 29,000 - 56,000; Full time

Benefits offered by this job

Medical, dental, vision coverage

Paid time off

Retirement savings options

Wellness programs

Bonus eligibility

Job summary

CVS Health Corporation is seeking a full-time Field Case Coordinator to support Ohio Medicaid members from home, traveling up to 50% within the Northeast Ohio region. You will coordinate care plans and collaborate with health teams to optimize outcomes.

Require a bachelor’s or non-licensed master in behavioral health, with 2+ years in youth services or public health. Travel and flexible hours support member-centered care and outcomes.

Qualifications

• Bachelor's degree or non-licensed master level clinician required.
• 2+ years of experience in behavioral health, social services, or human services.
• 2+ years of experience with MS Office Suite applications (Outlook, Word, Excel, SharePoint).
• 2+ years of experience in children's mental health, child welfare, developmental disabilities, juvenile justice, or a public sector human services or behavioral health care field, providing community-based services to children and youth, and their family/caregivers.
• 2+ year of experience with Ohio delivery systems, including local community networks and resources.

Responsibilities

• Coordinate and implement assigned care plan activities and monitor progress.
• Evaluate members' needs and benefits to inform case resolution and referrals.
• Collaborate with care teams to overcome barriers and ensure access to services.
• Provide coaching, information, and support to empower members' health decisions.
• Be a single point of contact for members and assist with gaps in care.

Skills

Communication skills

Computer literacy

Travel readiness

Care coordination

Team collaboration

Education

Bachelor's degree in behavioral health

Non-licensed master's in related field

Tools

MS Office Suite

SharePoint

Outlook

Excel

Job description

CVS Health Corporation is seeking a full-time Field Case Coordinator to support Ohio Medicaid members from home, traveling up to 50% within the Northeast Ohio region. You will coordinate care plans and collaborate with health teams to optimize outcomes.

Require a bachelor’s or non-licensed master in behavioral health, with 2+ years in youth services or public health. Travel and flexible hours support member-centered care and outcomes.