Field-Based Care Management Coordinator, Northeast Ohio

CVS Health Corporation; Mentor (OH); Remote; USD 2,907,000 - 5,634,000; Full time

Benefits offered by this job

Medical, dental, vision coverage

401(k) retirement savings plan

Employee Stock Purchase Plan

Life insurance

Job summary

CVS Health is seeking a Field-Based Case Management Coordinator in Ohio. The role requires travel within Northeast Ohio to member homes and locations, often 50% or more. Standard hours are 8am-5pm, with flexibility for member needs. Strong skills in care coordination and collaboration with clinicians are essential.

The role emphasizes evaluation, planning, and seamless communication with families and providers to improve access and outcomes in behavioral health services.

Qualifications

• 2+ years of experience in behavioral health, social services, or human services.
• 2+ years of experience with personal computers, MS Office Suite (Outlook, Word, Excel, SharePoint).
• 2+ years in children’s mental health, child welfare, or related public sector field.
• 2+ years in areas like family systems, case management, or counseling.
• 2+ years with Ohio delivery systems and local networks.
• Willing to travel up to 50% within Northeast Ohio.

Responsibilities

• Be clinically and culturally competent with training to manage complex cases in the community across child-serving systems.
• Evaluate referred members’ needs and coordinate care plans; monitor progress and eligibility.
• Collaborate with case managers, Medical Directors, and health programs to overcome barriers to goals.

Skills

Behavioral health experience

MS Office proficiency

Care coordination

Travel readiness

Communication skills

Education

Bachelor’s degree in behavioral health or related field

Tools

MS Office Suite

SharePoint

Job description

CVS Health is seeking a Field-Based Case Management Coordinator in Ohio. The role requires travel within Northeast Ohio to member homes and locations, often 50% or more. Standard hours are 8am-5pm, with flexibility for member needs. Strong skills in care coordination and collaboration with clinicians are essential.

The role emphasizes evaluation, planning, and seamless communication with families and providers to improve access and outcomes in behavioral health services.