Field-Based Appliance Repair Technician

Via Appliance Repair; Virginia (MN); On-site; USD 28,000 - 55,000; Full time

Benefits offered by this job

Company vehicle

Health insurance

Dental & Vision insurance

Life insurance

Disability insurance

Paid time off & holidays

Retirement plan

Paid training & education

Job summary

Via Appliance Service is seeking an Appliance Repair Technician specializing in Whirlpool brand service. You will be dispatched from home in a company-provided vehicle to perform in-home repairs, diagnose issues, and educate customers on maintenance and repairs.

The role offers competitive hourly pay with bonuses, comprehensive benefits, ongoing training, and opportunities for advancement within a supportive team environment.

Qualifications

• Strong diagnostic and troubleshooting skills are required.
• Experience repairing major appliances, especially refrigeration systems.
• HVAC, electrical, or mechanical experience considered advantageous.
• Customer-focused with strong communication abilities.
• Must have a valid driver’s license and be able to lift up to 50 lbs.

Responsibilities

• Deliver in-home appliance repair service with a focus on the Whirlpool brand.
• Diagnose and repair refrigerators, washers, dryers, ranges, dishwashers, and microwaves.
• Troubleshoot refrigeration sealed systems and educate customers on repairs and maintenance.
• Utilize mobile tech to manage work orders in a paperless environment.
• Maintain professional appearance and operate company vehicle safely.
• Strive to deliver a consistently 5-star customer experience.

Skills

Diagnostic skills

Troubleshooting

Refrigeration repair experience

Appliance repair experience

Independent work

Customer service

English communication

Valid driver's license

Lifting up to 50 lbs

Willingness to learn

Education

High school diploma or equivalent

Job description

Job Description

Appliance Repair Technician - Whirlpool Brand Specialist

Compensation: $20-$40+ per hour, plus monthly performance bonuses and incentives

Enjoy the convenience of dispatching directly from your home in a company-provided vehicle and starting your day on the road - no office check-ins required.

Why Join Our Team?

We're looking for motivated, skilled technicians who take pride in delivering exceptional customer experiences and high-quality repairs. If you're experienced in appliance repair and want to work for a company that values your expertise, supports your growth, and rewards performance, we want to hear from you.

Immediate openings are available for experienced technicians specializing in Whirlpool Brand Service.

Benefits & Perks

• Company-provided service vehicle
• Competitive hourly pay with performance-based bonuses
• Health Insurance (Medical & Prescription)
• Dental & Vision Insurance
• Voluntary Life Insurance
• Short-Term & Long-Term Disability
• Accident & Critical Illness Coverage
• Employee Assistance Program (EAP)
• Paid Time Off & Paid Holidays
• Retirement Plan
• Paid Training & Continuing Education
• Career Growth & Advancement Opportunities
• Supportive team environment with industry-leading resources

What You'll Do

• Deliver outstanding in-home service experiences for customers
• Diagnose and repair major household appliances including:
  • Refrigerators
  • Washers & Dryers
  • Gas & Electric Ranges
  • Dishwashers
  • Microwave Ovens
• Troubleshoot and repair refrigeration sealed systems
• Educate customers on repairs, maintenance, and recommendations
• Utilize mobile technology to manage work orders in a paperless environment
• Stay current with evolving appliance and smart-home technology
• Complete ongoing technical and manufacturer training
• Safely operate company vehicles and maintain a professional appearance
• Consistently deliver a 5-star customer experience

What We're Looking For

• Strong diagnostic and troubleshooting skills
• Experience with refrigeration sealed system repair
• Appliance repair experience preferredHVAC, electrical, or mechanical experience also considered
• Customer-focused mindset with excellent communication skills
• Ability to work independently and manage daily routes efficiently
• Willingness to continue learning and growing within the industry
• Valid driver's license with a clean driving record
• Ability to lift and maneuver up to 50 lbs
• High school diploma or equivalent
• Bilingual skills are a plus

Build a Career - Not Just a Job

This is more than just a technician position. Our technicians enjoy competitive hourly earnings, bonus opportunities, ongoing training, and clear paths for advancement. Whether you're an experienced appliance technician or bringing transferable HVAC, electrical, or mechanical skills, we provide the tools, support, and opportunities to help you maximize your success.

Company Description

Looking for a workplace where your work actually matters?

At Via Appliance Service, we pride ourselves on being more than just a service company - we're a team that works together to solve problems, support one another, and keep growing. Every day brings something different, which makes this a great fit for people who enjoy fast-paced environments and hands-on teamwork.

Whether you're helping customers, supporting technicians, managing parts, or improving operations behind the scenes, your contributions are valued here. We believe in promoting growth, giving people opportunities to learn new skills, and building a workplace where dependable, hardworking employees can succeed long-term.

If you're motivated, adaptable, and looking for a company that appreciates initiative and teamwork, Via Appliance Service is a great place to build your career.