Field AV Installation Technician

Planar; Washington (District of Columbia); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

75% employer-paid medical for employee

100% employer paid dental, and vision

401k Match, 100% vesting

10 paid holidays

15 days paid PTO (incl. sick &vacation

EAP

FSA

Job summary

Planar in Washington, DC is seeking a Field Installation Technician to perform field service, installation, and on-site support for Planar hardware and software products. You will troubleshoot, repair, install displays, mounting hardware, A/V equipment at customer locations, and provide training on-site when appropriate.

You will collaborate with Engineers and Technical Support to resolve complex issues, document projects, and support demos and trade shows.

Qualifications

• Associates degree or equivalent in a technical field is required.
• 2 to 4+ years of professional work experience in a technical role, preferably in an AV company.
• Strong interpersonal and communication skills, with excellent written and spoken English.

Responsibilities

• Install displays, mounting hardware, and A/V equipment at customer locations.
• Maintain and service installed products at customer sites.
• Provide setup, teardown, and demos for events and trade shows.
• Report and escalate product issues to appropriate teams.
• Collaborate with Engineering and Technical Support to resolve complex issues.

Skills

Customer service

Communication skills

Time management

Problem solving

Team collaboration

Self-motivation

Attention to detail

Microsoft Office

Education

Associates degree or equivalent in a technical field

Tools

Visio

CAD

Microsoft Office

HDMI/CAT6 cabling knowledge

Job description

Planar in Washington, DC is seeking a Field Installation Technician to perform field service, installation, and on-site support for Planar hardware and software products. You will troubleshoot, repair, install displays, mounting hardware, A/V equipment at customer locations, and provide training on-site when appropriate.

You will collaborate with Engineers and Technical Support to resolve complex issues, document projects, and support demos and trade shows.