Field Auto Damage Claims Specialist

Progressive; Brisbane (CA); Vor Ort; USD 53.000 - 65.000; Vollzeit

Benefits dieser Stelle

401(k) with company match

Medical, dental & vision

Paid time off

Tuition assistance

Career development

Zusammenfassung

Progressive is seeking an auto damage claims adjuster to serve as the main contact with customers, guiding the repair process from start to finish. This field role involves managing your own inventory and collaborating with body shops to negotiate pricing while assessing liability.

Ideal candidates will have leadership, conflict management, and a strong customer-service mindset, plus four years of relevant experience or a degree-based path with related experience.

Qualifikationen

• 4+ years of relevant work experience with one year in appraisal/estimatics or insurance
• Valid driver’s license, auto insurance, and compliance with driving standards
• Leadership and conflict management skills with strong attention to detail and customer service

Aufgaben

• Complete vehicle inspections, write estimates, determine total loss, and set timelines
• Negotiate repair process with body shops
• Document claim information and follow standards and laws
• Evaluate/handle claim payments and resolutions
• Review validity of supplement requests

Kenntnisse

Leadership

Conflict management

Attention to detail

Customer service

Ausbildung

Associate's degree

Bachelor's degree

Jobbeschreibung

Progressive is seeking an auto damage claims adjuster to serve as the main contact with customers, guiding the repair process from start to finish. This field role involves managing your own inventory and collaborating with body shops to negotiate pricing while assessing liability.

Ideal candidates will have leadership, conflict management, and a strong customer-service mindset, plus four years of relevant experience or a degree-based path with related experience.