Field Auto Claims Adjuster – Company Car & Growth

Progressive; Richmond (VA); Presencial; USD 67.000 - 82.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

401(k) with company match up to 6%

Medical, dental & vision insurance

Wellness & mental health programs

Health care flexible spending accounts

Life insurance

Paid time off

Sick leave & disability

Parental & family leave

Diversity & inclusion programs

Career development & tuition support

Descripción de la vacante

Progressive is seeking an auto damage claims adjuster in Richmond, VA. This field role involves serving as the point of contact with customers, directing and deciding the repair process from start to finish, and negotiating with body shops to set fair pricing and assess liability.

The position offers a company car and frequent driving within the assigned area, with occasional office reporting. Ideal candidates will demonstrate leadership, conflict management, and a strong customer-service

Formación

• Leadership and conflict management skills.
• Strong attention to detail and a passion for excellent customer service.

Responsabilidades

• Complete vehicle inspections, write estimates, determine total loss evaluations, and set clear expectations and timelines.
• Negotiate repair process with body shops.
• Document information related to the claim and make decisions consistent with claims standards and local laws.
• Evaluate and handle claim payments and resolution of claims without payments.
• Review and determine validity of any supplement requests.

Conocimientos

Leadership

Conflict management

Customer service

Attention to detail

Negotiation

Educación

Associate's degree

Bachelor's degree

Descripción del empleo

Progressive is seeking an auto damage claims adjuster in Richmond, VA. This field role involves serving as the point of contact with customers, directing and deciding the repair process from start to finish, and negotiating with body shops to set fair pricing and assess liability.

The position offers a company car and frequent driving within the assigned area, with occasional office reporting. Ideal candidates will demonstrate leadership, conflict management, and a strong customer-service