Field Auto Claims Adjuster — Car Provided, Flexible

Progressive; Scotts Valley (CA); On-site; USD 49,000 - 59,000; Full time

Benefits offered by this job

401(k) matching

Medical, dental & vision

Paid time off

Job summary

Progressive is seeking an experienced auto damage claims adjuster to directly manage repair processes with customers across a defined territory in California. You’ll inspect vehicles, write estimates, negotiate with body shops, and determine liability, while coordinating with other teams.

A field role with a company car and occasional office visits, you’ll cover Santa Cruz, Watsonville, Scotts Valley, Salinas and Monterey areas.

Qualifications

• 4+ years of relevant work experience with one year appraisal/estimatics or insurance experience
• Associate's degree and a minimum of three years relevant work experience with one year appraisal/estimatics or insurance experience
• Bachelor's degree and a minimum of one year appraisal/estimatics or insurance experience
• Valid driver’s license, auto insurance, and compliance with Progressive’s driving standards and/or policies

Responsibilities

• Complete vehicle inspections, write estimates, determine total loss evaluations, and set clear expectations and timelines
• Negotiate repair process with body shops
• Document information related to the claim and make decisions consistent with claims standards and local laws
• Evaluate and handle claim payments and resolution of claims without payments
• Review and determine validity of any supplement requests

Job description

Progressive is seeking an experienced auto damage claims adjuster to directly manage repair processes with customers across a defined territory in California. You’ll inspect vehicles, write estimates, negotiate with body shops, and determine liability, while coordinating with other teams.

A field role with a company car and occasional office visits, you’ll cover Santa Cruz, Watsonville, Scotts Valley, Salinas and Monterey areas.