Field Auto Claims Adjuster - Local Driving & Decisions

Progressive; Tulare (CA); On-site; USD 40,000 - 49,000; Full time

Benefits offered by this job

401(k) with company match up to 6%

Medical, dental & vision coverage

Paid time off & sick leave

Career development & tuition support

Job summary

Progressive is seeking an auto damage claims adjuster in California. You’ll serve as the point of contact with customers, direct and decide the repair process from start to finish, negotiate with body shops, and assess liability.

This field role includes a company car and frequent driving within your assigned area, with occasional office visits. You’ll perform vehicle inspections, write estimates, negotiate repairs, review claims and manage payments.

Qualifications

• Minimum of four years of relevant work experience with one year appraisal/estimatics or insurance experience.
• Associate's degree plus minimum three years experience with one year appraisal/estimatics or insurance experience.
• Bachelor's degree plus minimum one year appraisal/estimatics or insurance experience.
• Valid driver’s license, auto insurance, and compliance with Progressive’s driving standards and policies.

Responsibilities

• Complete vehicle inspections, write estimates, determine total loss evaluations, and set clear expectations and timelines.
• Negotiate repair process with body shops.
• Document information related to the claim and make decisions consistent with claims standards and local laws.
• Evaluate and handle claim payments and resolution of claims without payments.
• Review and determine validity of any supplement requests

Skills

Leadership

Conflict management

Attention to detail

Customer service

Education

Associate's degree

Bachelor's degree

Job description

Progressive is seeking an auto damage claims adjuster in California. You’ll serve as the point of contact with customers, direct and decide the repair process from start to finish, negotiate with body shops, and assess liability.

This field role includes a company car and frequent driving within your assigned area, with occasional office visits. You’ll perform vehicle inspections, write estimates, negotiate repairs, review claims and manage payments.