Field Auto Adjuster

Allstate Northern Ireland Limited; Saint Augustine, Northern (FL, KY); Hybrid; USD 39,000 - 59,000; Full time

Job summary

National General is seeking a Field Auto Damage Adjuster to manage vehicle inspections, write accurate estimates, and deliver exceptional service across the Jacksonville South and St. Augustine market.

This field-based role offers territory ownership, with autonomy to plan daily tasks and work with repair facilities and claims teams. The ideal candidate has strong auto damage estimating experience, proficient negotiation skills, and hands-on CCC ONE knowledge.

Qualifications

• Strong auto damage estimating experience.
• Experience negotiating repairs and supplements.
• Hands-on CCC ONE experience.
• Excellent communication and time management skills.

Responsibilities

• Inspect and assess vehicle damage in field settings.
• Write and audit repair estimates using CCC ONE.
• Negotiate settlements with repair facilities.
• Document activity and ensure compliance with guidelines.

Skills

Auto damage estimating

Negotiation

Communication

Time management

Tools

CCC ONE

Job description

## Field Auto AdjusterApply: Fully Remote Location Specific: FL - St. Augustine: Full time: Posted Today: R34903National General is a part of The Allstate Corporation, which means we have the same innovative drive that keeps us a step ahead of our customers’ evolving needs. We offer home, auto and accident and health insurance, as well as other specialty niche insurance products, through a large network of independent insurance agents, as well as directly to consumers.**Job Description**Do you have a passion for automotive estimating, negotiating with repair facilities, and being out in the field? We're looking for a skilled Field Auto Damage Adjuster to manage vehicle inspections, write accurate estimates, and deliver outstanding service to customers throughout the Jacksonville South and St. Augustine market. This is a highly visible, field-based role where you'll have the flexibility to plan your day, manage your territory, and work independently while partnering with customers, repair facilities, and claims professionals.**This is a field-based, territory-specific opportunity supporting the South Jacksonville and St Augustine areas. We are seeking a skilled Auto Field Appraiser with strong time management skills, hands-on experience using CCC ONE or similar estimating software, and proven negotiation skills. The ideal candidate demonstrates exceptional attention to detail and a strong commitment to delivering a positive, customer-focused experience.**As a Field Auto Damage Adjuster, you'll handle the full vehicle damage assessment process from start to finish, including:* Inspecting damaged vehicles in the field, at repair facilities, salvage yards, and customer locations* Writing and auditing comprehensive repair estimates using CCC ONE* Managing total loss evaluations, supplements, and repair negotiations* Partnering directly with repair facilities to resolve estimate discrepancies and reach fair settlements* Evaluating vehicle condition and determining the appropriate claim resolution* Documenting claim activity while ensuring compliance with company guidelines and industry standards* Planning and managing your daily schedule across an assigned territory* On average, adjusters handle approximately 4 claims per day (20 per week) while balancing field inspections and virtual claim-related activities.**Ideal candidates will have:*** Strong auto damage estimating experience* Experience negotiating repairs and supplements with collision repair facilities* Hands-on familiarity with CCC ONE* Excellent communication and relationship-building skills* The ability to work independently and manage a territory effectively* Solid understanding of repair procedures, vehicle construction, and total loss evaluations**Additional Desired Experience:*** Collision repair shop estimating experience* Experience working with certified repair facilities* Knowledge of Tesla repair procedures and EV-related estimating considerations* Strong negotiation skills and confidence navigating complex repair discussions**Why This Role Is Exciting**This is more than a traditional estimating position. You'll own every aspect of the damage assessment process, from inspection through settlement, while building strong relationships with repair facilities and customers throughout your territory. As you develop in the role, you'll gain increased authority and decision-making responsibility.#LI-JH1**Skills**Appraisal Software, Automotive Repair, CCC ONE, Claims Resolution, Communication, Prioritization**Compensation**Compensation offered for this role is 28.03 - 42.99 per hour and is based on experience and qualifications.