Field Applications Engineer — Thin-Film Deposition

Veeco Instruments Inc.; Town of Texas (WI); On-site; USD 95,000 - 127,000; Full time

Benefits offered by this job

Medical, Dental, and Vision

Employee Stock Purchase Plan (ESPP)

401(k) with Company Match

Holiday, Vacation, and Sick Time

Flexible Spending Accounts (FSA)

Life and Accident Insurance

Disability Insurance

Tuition Reimbursement

Employee Assistance Program (EAP)

Job summary

Veeco Instruments Inc. is seeking a highly motivated Field Applications Engineer to support customer deployment, qualification, and production ramp of Veeco’s ion beam deposition systems.

The successful candidate will work closely with customers and internal cross-functional teams to execute established process best-known methods (BKMs), qualify new systems, troubleshoot process and hardware issues, and ensure successful adoption of Veeco technology in manufacturing environments.

Qualifications

• Bachelor's degree in Engineering, Physics, Materials Science, Chemistry, or related technical field.
• Minimum of five (5) years of experience supporting semiconductor, optical coating, thin-film deposition, vacuum process, or related manufacturing equipment.
• Experience qualifying and supporting production equipment in customer manufacturing environments.
• Demonstrated ability to independently troubleshoot complex process and equipment issues.
• Experience working directly with customers in a technical support, applications engineering, process engineering, or field engineering capacity.
• Willingness and ability to travel approximately 75% domestically and internationally.

Responsibilities

• Lead process qualification and acceptance activities for Veeco systems at customer sites.
• Execute established process BKMs and support process transfer from Veeco development environments into customer manufacturing operations.
• Perform process characterization, data collection, analysis, and reporting to ensure customer requirements are achieved.
• Troubleshoot process, hardware, and system performance issues and drive timely resolution in collaboration with field service, engineering, and applications teams.
• Support installation, startup, and qualification of new systems at customer facilities.
• Identify and resolve process deviations, equipment issues, and operational challenges that impact system performance.
• Conduct root cause investigations and implement corrective actions for customer escalations.
• Deliver customer training on equipment operation, process execution, maintenance procedures, and best practices.
• Develop and maintain technical documentation, qualification reports, and process records.
• Provide customer feedback and field observations to support product improvements and future development efforts.
• Collaborate closely with applications engineering, product management, service, operations, and engineering teams to ensure customer success.
• Travel domestically and internationally to support customer qualification, ramp, and production activities.

Skills

Thin-film deposition

Process troubleshooting

Data analysis

Customer communication

Field service support

Vacuum systems

Equipment qualification

Cross-functional collaboration

Travel readiness

Education

Bachelor's degree in Engineering, Physics, Materials Science, Chemistry, or related field

Job description

Veeco Instruments Inc. is seeking a highly motivated Field Applications Engineer to support customer deployment, qualification, and production ramp of Veeco’s ion beam deposition systems.

The successful candidate will work closely with customers and internal cross-functional teams to execute established process best-known methods (BKMs), qualify new systems, troubleshoot process and hardware issues, and ensure successful adoption of Veeco technology in manufacturing environments.