Field Applications Engineer – Pumps & Seals (On-Site)

Flowserve Corporation; Kenai (AK); On-site; USD 90,000 - 120,000; Full time

Job summary

Flowserve Corporation seeks an Application Engineer to support design, manufacturing, installation and operation of pumps and seals for oil and chemical industries. The AE will troubleshoot on-site at customer facilities and at our Kenai, Alaska repair center.

The role requires strong communication, problem-solving, and a customer-focused approach, with coordination between customers and Flowserve teams to implement repairs or replacements and ensure standardized installation procedures.

Qualifications

• BS Mechanical Engineering or equivalent technical degree.
• In-plant operations experience highly desired.
• Knowledge of mechanical seals and rotating equipment design and operation.

Responsibilities

• Communicate the needs of customers to Flowserve and be the customers’ primary source of information regarding design, application, installation, operation, and maintenance of our centrifugal and liquid ring vacuum pumps, and mechanical seals.
• Act as liaison between customers and Flowserve’s sales engineers, reliability engineers, customer service, and manufacturing.
• Troubleshoot technical problems at our customers’ sites and in-house at Flowserve Quick Response Repair Center.
• Complete projects requiring both hands-on and mathematical approaches such as failure analysis reports, product performance reports, etc.
• Evaluate reports and data to support recommendations for improvement, replacement, or repair of equipment.
• Present clear verbal and written technical explanations to customers, tailoring content, and style to the audience.
• Implement and administer the mechanical seal standardization and customer specification process.
• Help organize and ensure monthly “Bad Actor” meetings to maintain visibility on equipment performance.
• Provide technical guidance about successful installation and operation of our products, ensuring that standardized installation procedures are followed.
• Maintain data regarding customers’ equipment and parts inventories, responding with appropriate actions regarding inventory reduction and consolidation.
• Maintain data in engineering systems; process engineering change notices; submit corrective action reports; and maintain current, accurate, organized files.
• Help conduct technical training as needed for our customers.

Skills

Communication skills

Team player

Problem-solving

Customer focus

Organizational skills

Education

BS Mechanical Engineering (or equivalent)

Job description

Flowserve Corporation seeks an Application Engineer to support design, manufacturing, installation and operation of pumps and seals for oil and chemical industries. The AE will troubleshoot on-site at customer facilities and at our Kenai, Alaska repair center.

The role requires strong communication, problem-solving, and a customer-focused approach, with coordination between customers and Flowserve teams to implement repairs or replacements and ensure standardized installation procedures.