Field Applications Engineer — Install, Train & Support

AMETEK; Houston (TX); On-site; USD 75,000 - 95,000; Full time

Job summary

Chandler Engineering, a brand of AMETEK Energy & Process Instrumentation, seeks a Field Engineering Specialist to install, start up, commission, and service equipment for customers worldwide. You will provide technical support, generate aftermarket quotes, and capture field insights to improve products.

This role requires 75–90% travel domestically and internationally; on-site and remote assistance; strong hands-on electronics and mechanical skills; HPHT experience preferred.

Qualifications

• 5+ years of relevant experience in a technical field or service engineering role.
• Associate degree in Electronics or equivalent work experience with a strong understanding of mechanical and electrical systems.
• Experience working on High Pressure, High Temperature (HPHT) equipment.
• CRM tools like Salesforce.

Responsibilities

• Provide complete technical support for Chandler Engineering products and peripheral devices, including installation, troubleshooting, repair, and instrument modification, both remotely and on-site.
• Deliver responsive customer support across multiple channels (phone, email, virtual platforms, and in-person), ensuring timely resolution of technical and operational issues.
• Coordinate logistics for service trips, including scheduling, travel arrangements, and customer requirements; complete and submit accurate service documentation and expense reports.
• Quote instrument retrofits (with instructions), repair costs, and provide calibration/troubleshooting assistance to customers.
• Conduct product training sessions to help customers understand and operate equipment effectively; lead seminars and assist with trade shows, as needed.
• Communicate with Manufacturing and Engineering teams regarding product issues or improvements; initiate and follow through on Engineering Change Requests (ECRs) and Engineering Change Notices (ECNs).
• Use Customer Relationship Management (CRM) tools for managing service appointments, work orders, asset tracking, and customer interactions.
• Keep management informed of customer feedback, technical challenges, and competitive insights gained during service or training visits.
• Ensure all work complies with approved manuals, company policies, and safety guidelines.
• Travel 75–90% of the time, both domestically and internationally; weekend stayovers may be required.

Skills

Troubleshooting

Electrical systems

Mechanical systems

Cross-functional teamwork

Safety compliance

Education

Associate degree in Electronics

Tools

Salesforce

Job description

Chandler Engineering, a brand of AMETEK Energy & Process Instrumentation, seeks a Field Engineering Specialist to install, start up, commission, and service equipment for customers worldwide. You will provide technical support, generate aftermarket quotes, and capture field insights to improve products.

This role requires 75–90% travel domestically and internationally; on-site and remote assistance; strong hands-on electronics and mechanical skills; HPHT experience preferred.