Field Applications Engineer for AI Server & GPU Hardware

Tensor Revive LLC; Buffalo Grove (IL); On-site; USD 80,000 - 110,000; Full time

Job summary

Tensor Revive LLC seeks a Field Application Engineer to join our team and provide hands-on technical support for AI servers and GPU hardware. You will troubleshoot motherboard issues, assist with board-level diagnostics, and support system install, testing and validation.

You will collaborate with engineering to resolve issues, train junior engineers, and document best practices while staying current with AI hardware technologies, traveling to customer sites as needed.

Qualifications

• Associate's or Bachelor's degree in Electrical Engineering, Computer Engineering, Computer Science, or a related field (or equivalent hands-on experience).
• 3+ years of experience in hardware repair, system engineering, field applications engineering, or a related technical role.
• Experience working with servers, motherboards, GPUs, or other computer hardware.

Responsibilities

• Provide technical support for AI servers and GPU hardware.
• Troubleshoot motherboard and hardware-related issues for customers and internal teams.
• Assist with board-level diagnostics and repair when needed.
• Support system installation, testing and product validation.
• Work closely with engineering teams to resolve technical issues and improve products.
• Train and support junior engineers and technicians.
• Create technical documentation and share best practices.
• Stay up to date with new AI hardware technologies and products.

Skills

Problem solving

Customer service

Communication

Teamwork

Learning mindset

Education

EE/CE/CS degree

Equivalent hands-on experience

Tools

Multimeters

Oscilloscopes

Linux

Schematics

Job description

Tensor Revive LLC seeks a Field Application Engineer to join our team and provide hands-on technical support for AI servers and GPU hardware. You will troubleshoot motherboard issues, assist with board-level diagnostics, and support system install, testing and validation.

You will collaborate with engineering to resolve issues, train junior engineers, and document best practices while staying current with AI hardware technologies, traveling to customer sites as needed.