Field Applications Engineer – Conveyor Belting

Ammega; Franklin Park (IL); On-site; USD 65,000 - 90,000; Full time

Job summary

Ammega Americas seeks a customer-facing Applications Engineer to support the Conveyor Belting portfolio across Sales, Service, distributors, OEMs, and end users. You will assess needs, design layouts, and assist with retrofits and trials, providing technical recommendations and field support.

Travel up to 40% for site visits, surveys, and training, collaborating with Sales, Engineering, and Product Management to optimize performance and reduce costs.

Qualifications

• Bachelor of Science in Engineering or related technical field preferred.
• 1-3+ years in application engineering, technical sales, or conveyor systems.
• Proficiency in SolidWorks or CAD software preferred.
• Strong MS Office skills; Salesforce or similar case-management experience is a plus.
• Strong project management, organizational, and time-management abilities.

Responsibilities

• Provide technical and application support across the Conveyor Belting portfolio for Sales, Customer Service, distributors, OEMs, and end users.
• Partner with customers, Sales, and Engineering to assess equipment needs, including new conveyor layouts and retrofits of existing systems.
• Recommend conveyor belting solutions based on application requirements, operating conditions, customer needs, and opportunities to improve performance or reduce operating costs.
• Use technical expertise to demonstrate how recommended solutions meet customer requirements and differentiate from competing products.
• Support strategic customer projects and competitive conversions through technical review, product recommendations, application validation, and field support.
• Participate in customer site visits, conveyor surveys, product trials, installations, and on-site troubleshooting of installed equipment.
• Serve as a technical resource for customer inquiries and application requests, providing timely follow-up and clear recommendations.
• Troubleshoot conveyor and belt performance issues, considering product selection, conveyor design, installation, operating conditions, and maintenance.
• Develop or modify product specifications, drawings, and technical recommendations as needed to meet customer application requirements.
• Prepare and deliver technical presentations and product/application training for Sales, Customer Service, distributors, customers, and prospects.
• Identify opportunities to recommend improved materials, products, or conveyor solutions that can increase performance, reduce cost, or improve customer productivity.
• Partner with the Engineering Manager on complex applications, technical escalations, and high-priority customer issues.
• Support customer quality and product-performance investigations by providing application information, field observations, troubleshooting, and technical input into root‑cause analysis.
• Partner with Product Management, R&D, Design Engineering, Operations, and global technical teams to evaluate customer requirements and determine whether products or solutions should be modified or developed.
• Support R&D and new product development activities through field knowledge, application requirements, testing, and customer validation.
• Work with Regional Segment Specialists and PMMs to support key market, customer, and growth initiatives.
• Participate in regional and global technical/application knowledge sharing and bring relevant best practices back to the Americas commercial organization.
• Provide field feedback on recurring application challenges, product performance, competitive solutions, and technical needs.
• Support new product introductions through application validation, customer trials, technical documentation, and training.
• Document technical requests, recommendations, and project activity using established systems and processes.

Skills

Customer-focused

Project management

Technical communication

Presentation skills

Team collaboration

Education

BS in Engineering

Tools

SolidWorks

Salesforce

Job description

Ammega Americas seeks a customer-facing Applications Engineer to support the Conveyor Belting portfolio across Sales, Service, distributors, OEMs, and end users. You will assess needs, design layouts, and assist with retrofits and trials, providing technical recommendations and field support.

Travel up to 40% for site visits, surveys, and training, collaborating with Sales, Engineering, and Product Management to optimize performance and reduce costs.