Field Application Scientist

NanoTemper US; South San Francisco (CA); À distance; USD 110 000 - 140 000; Plein temps

Résumé du poste

NanoTemper US is seeking a Field Applications Scientist to bridge cutting-edge biophysical technology and customer success. This remote, field-based role supports researchers and biopharma teams, delivering expert application knowledge that drives product excellence and measurable value for customers.

You will lead in-field demonstrations, support pre-sales technical discussions, install instruments on-site, and train customers.

Qualifications

• PhD or MSc in Biochemistry, Molecular Biology, Biophysics, Pharmaceutical Sciences or related field
• 2+ years of hands-on laboratory experience with protein characterization, drug discovery, or biophysical techniques
• Strong understanding of biophysical methods and troubleshooting laboratory instrumentation
• Excellent communication and scientific reporting skills
• Willingness to travel regularly (up to 50-70%) for customer visits

Responsabilités

• Lead in-field and in-house customer demonstrations showcasing NanoTemper solutions and applications
• Support pre-sales technical discussions (remote and in-person) by understanding customer needs
• Prepare, present, and discuss demo and evaluation reports with customers and internal stakeholders
• Manage demo unit booking and logistics for timely access
• Perform instrument installation and on-site technical support
• Deliver application-focused and in-field user training
• Present at webinars, workshops, and conferences highlighting applications
• Collaborate with Product Management and R&D on feedback and workflow improvements

Connaissances

Biophysics knowledge

Experimental design

Data analysis

Scientific reporting

Communication

Travel readiness

Problem solving

Team collaboration

Formation

PhD or MSc degree

Outils

Laboratory instrumentation

Description du poste

Your mission

As a Field Application Scientist at NanoTemper, you will bridge the gap between cutting-edge biophysical technology and customer success. You'll serve as a trusted scientific partner to researchers and biopharma teams, delivering expert application knowledge that brings measurable value to customers while driving product excellence. This customer-facing role combines hands‑on technical expertise, scientific communication, and cross‑functional collaboration to ensure our solutions seamlessly integrate into customer workflows and accelerate their research outcomes.
This is a remote, field-based role supporting customers across our Mid-Atlantic territory; candidates must live within the region.

Customer Engagement & Support

• Lead in-field and in-house customer demonstrations showcasing NanoTemper solutions and applications across diverse research contexts
• Support pre-sales technical discussions (remote and in-person) by understanding customer needs and aligning technologies to research workflows and scientific goals
• Prepare, present, and discuss demo and evaluation reports with customers and internal stakeholders to highlight experimental outcomes and instrument performance
• Manage demo unit booking and logistics to ensure timely customer access and smooth operation
• Perform instrument installation and on‑site technical support, ensuring successful deployment and user confidence
• Deliver application-focused and in-field user training tailored to customer research applications

Scientific Communication & Representation

• Support and present at webinars, workshops, and scientific conferences, highlighting application insights, case studies, and experimental data
• Support conference activities, engaging attendees and providing technical expertise

Market Insight & Cross-Functional Collaboration

• Gather and communicate market and application trends, competitive insights, and customer feedback to inform internal stakeholders
• Collaborate with Product Management and R&D teams on product performance feedback, feature development, and workflow improvements

Core Competencies

• Customer-centric mindset and scientific credibility:Build trust and long-term relationships by understanding customer challenges and delivering scientifically sound solutions
• Strong problem-solving and troubleshooting ability:Diagnose technical issues quickly and develop practical solutions that keep customers productive
• Effective communicator capable of translating complex data into clear insights:Present technical information in an accessible, compelling manner to audiences ranging from lab scientists to decision-makers
• Collaborative team player who thrives in a fast-paced, mission-driven environment:Work seamlessly across Sales, Marketing, R&D, and Product Management to drive customer success and company impact

Your expertise

Required Qualifications

• Education:PhD or MSc in Biochemistry, Molecular Biology, Biophysics, Pharmaceutical Sciences, or related field
• Experience:2+ years of hands‑on laboratory experience with protein characterization, drug discovery, or biophysical techniques

• Technical Skills: Strong understanding of biophysical methods (e.g., binding affinity measurements, protein stability analysis, thermal shift assays), Experience with laboratory instrumentation and troubleshooting, Proficiency in experimental design, data analysis, and scientific reporting
• Communication:Excellent presentation and interpersonal skills with the ability to explain complex scientific concepts to diverse audiences
• Travel:Willingness to travel regularly (up to 50-70%) for customer visits, demonstrations, and conferences
• Driver's License:Valid driver's license and acceptable driving record required for travel to customer sites and field demonstrations
• Work authorization:Candidates must be authorized to work in the United States without employer-provided visa sponsorship now or in the future. We are unable to provide sponsorship for this position.

Preferred Qualifications

• Experience with NanoTemper technologies (Prometheus, Dianthus, Monolith) or similar biophysical platforms
• Background in antibody development, formulation science, fragment-based drug discovery, or biomanufacturing
• Experience in customer-facing roles (technical support, applications, or sales support)
• Track record of scientific publications or conference presentations

Why us?

What We Offer

• The opportunity to work with cutting-edge biophysical technologies that accelerate scientific breakthroughs
• A collaborative, curious, and impact-driven culture guided by our values: Curiosity, Impact, and WE-power
• Direct engagement with leading researchers and biopharma teams across industry and academia
• Professional development opportunities including scientific conferences, training programs, and cross-functional projects

Our Values

• Curiosity:We dare to lead and take informed decisions despite known uncertainties. We ask difficult questions to challenge conventions and find the best solutions.
• Impact:We keep current and future customers at the core of what we do. Our actions make a tangible difference in achieving our vision.
• WE-power:With mutual trust, empathy, and appreciation, we create a safe environment that releases our full potential. We succeed together; we celebrate together.