Field Application Engineer – Servo & Motion Control

Sora Resource Group; North Carolina; On-site; USD 90,000 - 120,000; Full time

Job summary

Sora Resource Group is seeking a Field Application Engineer – Servo Systems in Raleigh, NC to serve as the technical product expert for servo and motion-control products. You will collaborate with sales, product management, and engineering teams to understand customer requirements, troubleshoot, and propose robust solutions from design through deployment.

The role involves supporting pre-sales and post-sales activities, developing technical materials, and coordinating with global teams, with

Qualifications

• Bachelor's degree in Electrical Engineering or a related engineering discipline.
• 0-3+ years of professional experience working with servo systems.
• Required experience with power electronics.
• Strong understanding of servo systems, motion control, and industrial applications, with closed loop feedback.
• Willingness and ability to travel approximately 20%, including overnight and international travel.

Responsibilities

• Provide technical application support for servo systems and related products.
• Partner with sales teams to support key accounts and customer opportunities.
• Engage with OEM/ODM customers early in the design cycle to identify application requirements.
• Understand customer needs, ask the right technical questions, and translate requirements into practical solutions.
• Recommend appropriate servo, motion-control, and power-electronics solutions.
• Maintain strong technical expertise across assigned product lines and customized applications.
• Troubleshoot customer application and product issues and coordinate resolution with internal engineering teams.
• Support pre-sales and post-sales technical training and services.
• Develop and maintain product documentation, application information, and technical materials.
• Coordinate with product management, engineering, sales, and factory teams to ensure accurate project information and timely deliverables.
• Work closely with headquarters and manufacturing teams in Asia to track project development and implementation.
• Perform product testing, installation support, and application validation as required.
• Research market and application trends to identify emerging customer needs and potential product opportunities.
• Recommend new application-engineering solutions based on market and customer requirements.
• Identify project risks, communicate issues to the appropriate stakeholders, and drive resolution.
• Support continuous improvement of technical support processes and operational activities.
• Assist with global service, RMA, and factory initiatives.
• Manage multiple customer projects and technical activities simultaneously.
• Travel to customer and company locations as needed, approximately 20%.

Education

Bachelor's degree in Electrical Engineering

Job description

Sora Resource Group is seeking a Field Application Engineer – Servo Systems in Raleigh, NC to serve as the technical product expert for servo and motion-control products. You will collaborate with sales, product management, and engineering teams to understand customer requirements, troubleshoot, and propose robust solutions from design through deployment.

The role involves supporting pre-sales and post-sales activities, developing technical materials, and coordinating with global teams, with