Field Applications Engineer - Servo System

Henpen Corporation; Raleigh (NC); On-site; USD 90,000 - 120,000; Full time

Job summary

Henpen Corporation in Raleigh, NC is seeking a Field Applications Engineer – Servo Systems to support customers and sales teams with advanced servo, motion-control, and power-electronics solutions. This technical, customer-facing role involves working with OEM/ODM customers and machine builders from design through implementation, with travel about 20%.

Candidates should have a BS in Electrical Engineering and 3+ years of servo experience and strong teamwork across engineering, sales, and

Qualifications

• Bachelor's degree in Electrical Engineering or related field.
• 3+ years of professional experience with servo systems.
• Strong knowledge of servo systems, motion control, motors, drives.
• Ability to troubleshoot technical application and product issues.
• Experience translating customer requirements into engineering solutions.
• Ability to work with sales, engineering, product management, and manufacturing teams.

Responsibilities

• Serve as a technical expert for servo systems, motion control, and power-electronics.
• Understand application requirements and propose technical solutions.
• Support sales teams with key accounts and technical discussions.
• Engage OEM/ODM customers and machine builders early in design.
• Troubleshoot servo and motion-control issues.
• Assist with product selection, testing, installation, and validation.
• Provide pre-sales and post-sales technical support and training.
• Coordinate issues with engineering, product management, sales, and factory teams.
• Travel to customer and company locations approx. 20%.
• Manage multiple customer projects and technical priorities.

Skills

Servo systems

Motion control

Industrial applications

Troubleshooting

Cross-functional collaboration

Education

Bachelor's degree in Electrical Engineering

Job description

Field Applications Engineer - Servo System

• Manufacturing

Location: Raleigh / Research Triangle Park, NC
Salary: $90,000–$120,000
Employment: Full-Time | Direct Hire
Travel: Approximately 20%
Work Authorization: U.S. Citizen, Green Card, or TN Visa

The Opportunity

A global leader in power electronics, industrial automation, and energy-efficient technologies is seeking a Field Application Engineer – Servo Systems to support customers and sales teams with advanced servo, motion-control, and power-electronics solutions.

This is a highly technical, customer-facing engineering position for someone who enjoys solving application challenges, working directly with OEM/ODM customers and machine builders, and supporting projects from initial design through implementation.

You will collaborate with customers, sales, product management, engineering, and global manufacturing teams in the U.S. and Asia.

What You'll Do

• Serve as a technical expert for servo systems, motion control, and related power-electronics products.
• Work directly with customers to understand application requirements and recommend appropriate technical solutions.
• Support sales teams with key accounts, technical discussions, and new customer opportunities.
• Engage with OEM/ODM customers and machine builders early in the design cycle.
• Troubleshoot servo, motion-control, and application issues.
• Support product selection, testing, installation, commissioning, and application validation.
• Provide pre-sales and post-sales technical support and training.
• Coordinate technical issues and project requirements with engineering, product management, sales, and factory teams.
• Support customized servo applications and new product opportunities.
• Manage multiple customer projects and technical priorities simultaneously.
• Identify technical and project risks and drive issues toward resolution.
• Work with global engineering and manufacturing teams, including teams in Asia.
• Travel to customer and company locations approximately 20%, including occasional overnight and international travel.

Required Qualifications

Candidates must have:

• Bachelor's degree in Electrical Engineering or a related engineering discipline.
• 3+ years of professional experience working with servo systems.
• Strong knowledge of servo systems, motion control, motors, drives, and industrial applications.
• Demonstrated ability to troubleshoot technical application and product issues.
• Experience translating customer requirements into practical engineering solutions.
• Ability to work effectively with sales, engineering, product management, and manufacturing teams.
• Ability to independently manage multiple technical projects and priorities.
• Willingness to travel approximately 20%, including occasional international travel.

Preferred Experience

• Field Application Engineer or Application Engineer experience supporting servo or motion-control products.
• Experience supporting OEM/ODM customers or machine builders.
• Industrial automation, drives, motors, or motion-control experience.
• Industrial communication networks and motion-control protocols.
• Product testing, commissioning, installation, and validation.
• Customer or distributor technical training.
• Experience working with global engineering/manufacturing organizations.
• RMA, service, or factory-support experience.
• Mandarin Chinese language skills are a plus.

Why Consider This Opportunity?

You'll join a technically focused global organization where application engineers work closely with customers and influence solutions early in the product-design process. The position provides exposure to advanced servo technology, power electronics, industrial automation, global engineering teams, and a variety of OEM applications.

Compensation: $90,000–$120,000
Location: Raleigh / ReFieldsearch Triangle Park, North Carolina
Position Type: Full-Time, Direct Hire
Travel: Approximately 20%
Work Authorization: U.S. Citizen, Green Card, or