Field Application Engineer

NEFF Automation; Grand Rapids (MI); Hybrid; USD 70,000 - 100,000; Full time

Benefits offered by this job

Vehicle allowance

Cell phone allowance

PTO

Health, Dental, Vision

Retirement Savings Plan

Job summary

NEFF Automation is seeking a Field Applications Engineer to split time between customer sites and the office in Michigan. You will design and bench-test integrated automation solutions, deliver technical sales presentations and product demonstrations, and train customers and sales personnel.

You will document projects, analyze product performance, provide detailed specifications and troubleshooting, and communicate capabilities to customers to drive successful deployments.

Qualifications

• Strong customer focus and communication skills.
• Solid analytical ability and mechanical engineering aptitude.
• Confidence and presence for sales presentations, product demonstrations, and training sessions.
• Ability to work as part of a team.
• Up to 50% travel within WI, OH, PA, MI.

Responsibilities

• Serving as a technical resource for clients – answering questions about products, capabilities, applications, etc.
• Designing portions of factory automation systems.
• Presenting product demonstrations and participating during sales presentations.
• Coordinating and scheduling technical training for customers and sales personnel.
• Documenting all technical projects, i.e. customer’s pre-existing equipment/process, operating difficulties, proposals, design schematics and installation details
• Researching technical information needed to evaluate product performance and application and maintaining current product literature.

Skills

Customer focus

Communication skills

Teamwork

Sales presentation

Travel readiness

Education

Associate’s degree in Engineering

Bachelor’s degree in Engineering

Job description

Responsibilities

• Serving as a technical resource for clients – answering questions about products, capabilities, applications, etc. The ability to communicate effectively with customers with a sales-minded focus is highly desired.
• Designing portions of factory automation systems.
• Presenting product demonstrations and participating during sales presentations.
• Coordinating and scheduling technical training for customers and sales personnel.
• Documenting all technical projects, i.e. customer’s pre-existing equipment/process, operating difficulties, proposals, design schematics and installation details
• Researching technical information needed to evaluate product performance and application and maintaining current product literature.
• Providing customers with detailed product specifications, schematics and designs including answering incoming technical calls, documenting customer problems and developing solutions through the design of better, more effective product application.
• Communicating product parameters and performance standards to ensure customers are informed of product capabilities.

Responsibilities

The Field Applications Engineers on the NEFF team love what they do because they are always doing something new. As an FAE, you will split your time between customer sites and your office. In the office, you’ll be responsible for designing and bench-testing integrated automation solutions for our clients. In the field, you will work directly with our customers – giving technical sales presentations, product demonstrations and training, and sometimes even showing them applications that you’ve helped create. We have an opening right now for a Field Applications Engineer whose responsibilities will include:

• Serving as a technical resource for clients – answering questions about products, capabilities, applications, etc. The ability to communicate effectively with customers with a sales-minded focus is highly desired.
• Designing portions of factory automation systems.
• Presenting product demonstrations and participating during sales presentations.
• Coordinating and scheduling technical training for customers and sales personnel.
• Documenting all technical projects, i.e. customer’s pre-existing equipment/process, operating difficulties, proposals, design schematics and installation details
• Researching technical information needed to evaluate product performance and application and maintaining current product literature.
• Providing customers with detailed product specifications, schematics and designs including answering incoming technical calls, documenting customer problems and developing solutions through the design of better, more effective product application.
• Communicating product parameters and performance standards to ensure customers are informed of product capabilities.

Special Skills And Abilities Required

• Strong customer focus and communication skills.
• Solid analytical ability and mechanical engineering aptitude.
• Confidence and presence for sales presentations, product demonstrations, and training sessions.
• Ability to work as part of a team.
• This person will be responsible for up to 50% travel within WI, OH, PA, MI.

Education And Experience

• An Associate’s or Bachelor’s degree in Engineering, Engineering Technology or related field.
• Knowledge/Classes in Robotics (UR, Kawasaki, Fanuc), selection, programming, deployment, and troubleshooting.
• Knowledge/Classes in Machine Vision, selection, programming, deployment, and troubleshooting.
• Knowledge/Classes in Motion Control (Motors, Drives, Actuators, etc.), selection, programming, deployment, and troubleshooting.
• Knowledge/Classes in PLC/Ladder Logic, programming, and other control products helpful but not required.

Join an industry leader!

Benefits

When you join the NEFF team, you’ll be joining a team of automation experts that has been growing and thriving for almost a century! Our exclusive focus is providing superb service and innovative solutions that our customers cannot find anywhere else. NEFF is a third-generation family-owned business dedicated to the success of both its customers and its employees and offers a substantial compensation and benefits package that includes:

• Competitive base salary with incentive opportunities
• Vehicle & Cell phone allowances
• Generous Paid Time Off (PTO)
• Health, Dental, and Vision coverage
• Retirement Savings Plan
• And more!

Neff does not intend to provide sponsorship for employment visa status (e.g., H-1B, TN, etc.) for this employment position.

If you’re looking for a great career on the cutting edge of best-in-class automation technology – look no further –