Field Application Engineer

Edison Smart®; California (MO); On-site; USD 90,000 - 150,000; Full time

Job summary

Edison Smart® is seeking a Field Applications Engineer to support enterprise storage customers throughout the technical sales cycle. You will collaborate with customers and the sales team to deliver technical demonstrations, assist with SSD evaluations, and help deploy storage solutions.

The role requires a U.S.-based electrical engineering or computer science background, 5+ years in a customer-facing technical role, knowledge of SSDs and server platforms, with up to 15% travel to locations

Qualifications

• Bachelor's degree in Electrical Engineering, Computer Science, or related discipline.
• 5+ years in a customer-facing technical role.
• Strong knowledge of enterprise SSDs and storage technologies.
• Experience with hardware testing, validation, and troubleshooting.
• Excellent communication and customer engagement skills.
• Willingness to travel up to 15%.

Responsibilities

• Act as the primary technical contact for enterprise customers.
• Support the sales team with technical demonstrations and product presentations.
• Understand customer requirements and recommend the appropriate storage solutions.
• Assist customers with SSD evaluation, testing, and platform validation.
• Maintain technical documentation and sales enablement materials.
• Represent the company at customer meetings and industry events.

Skills

Enterprise SSDs

Storage technologies

Server platforms

Hardware testing

Customer engagement

Technical demonstrations

Education

Bachelor's degree in Electrical Engineering or Computer Science

Job description

Job Title: Field Applications Engineer - Enterprise Storage

Location: Remote (U.S.)

Preferred Location: California

Travel: 10-15% (including international travel)

About the Company

A leading provider of enterprise storage solutions, developing high-performance SSD technology for cloud, AI, hyperscale, and enterprise data centre applications.

About the Role

We're seeking an experienced Field Applications Engineer to support customers throughout the technical sales cycle. You'll work closely with enterprise customers and the sales team to deliver technical presentations, support product evaluations, and ensure successful deployment of enterprise storage solutions.

Responsibilities

• Act as the primary technical contact for enterprise customers.
• Support the sales team with technical demonstrations and product presentations.
• Understand customer requirements and recommend the appropriate storage solutions.
• Assist customers with SSD evaluation, testing, and platform validation.
• Maintain technical documentation and sales enablement materials.
• Represent the company at customer meetings and industry events.

Requirements

• Bachelor's degree in Electrical Engineering, Computer Science, or a related discipline.
• 5+ years of experience in a customer-facing technical role.
• Strong knowledge of enterprise SSDs, storage technologies, and server platforms.
• Experience with hardware testing, validation, and troubleshooting.
• Excellent communication and customer engagement skills.
• Willingness to travel up to 15%.

Preferred Qualifications

• Experience with Linux environments and databases (MySQL, Oracle, NoSQL).
• Knowledge of the enterprise storage and SSD market.
• Mandarin or Portuguese language skills are beneficial.