Field AI Deployment Engineer — Manufacturing Impact

Myto; Palo Alto (CA); Remote; USD 140,000 - 250,000; Full time

Benefits offered by this job

Equity

Job summary

Myto in Palo Alto, CA, is seeking a Forward Deployed Engineer to work directly with customers deploying Myto into real manufacturing environments. You will bridge engineering and customer operations, delivering immediate value while shaping the product from real deployments.

This role involves on-site and factory-floor work, solving technical challenges, building customer-specific solutions, and collaborating with engineering to scale the core product. Travel across North America is expected.

Qualifications

• Strong software engineering background with experience building production-quality systems.
• Excellent problem-solving skills and the ability to quickly understand unfamiliar technical environments.
• Comfortable working directly with customers and translating technical concepts into practical solutions.
• Entrepreneurial mindset with the ability to thrive in a fast-moving startup environment.
• Ability to balance customer needs with long-term product architecture.
• Strong communication skills and ability to collaborate across engineering, product, and customer teams.
• Willingness to travel frequently to customer sites.

Responsibilities

• Lead technical deployments of Myto at customer sites from initial onboarding through production rollout.
• Work directly with manufacturing teams to understand workflows, operational challenges, and deployment requirements.
• Configure, integrate, and customize Myto for customer-specific environments.
• Build lightweight tools, integrations, and automation that improve customer workflows.
• Troubleshoot technical issues in collaboration with engineering and ensure successful customer outcomes.
• Partner closely with product and engineering to identify product improvements based on deployment experience.
• Test new features in real customer environments and provide structured feedback before broader release.
• Help develop repeatable deployment playbooks, implementation processes, and best practices as Myto scales.
• Travel regularly to customer sites across North America.

Job description

Myto in Palo Alto, CA, is seeking a Forward Deployed Engineer to work directly with customers deploying Myto into real manufacturing environments. You will bridge engineering and customer operations, delivering immediate value while shaping the product from real deployments.

This role involves on-site and factory-floor work, solving technical challenges, building customer-specific solutions, and collaborating with engineering to scale the core product. Travel across North America is expected.