Field Accounts & Delivery Specialist

Farmers Home Furniture; Savannah (GA); On-site; USD 16,531 - 30,307; Full time

Job summary

Farmers Furniture in Savannah is seeking a dedicated associate to locate, notify and secure payments from customers with delinquent accounts, while also handling loading/unloading and delivering merchandise to customer locations. The role includes logging activities, assisting with deliveries, and supporting repossession efforts with store manager approval.

The position requires a high school diploma or GED, six months in distribution or warehouse work, and six months in payment collections or

Qualifications

• High school diploma or GED required.
• Six months experience in a distribution/warehouse environment and six months in payment collections or general office procedures.
• Must possess and maintain a valid State Driver's License.
• Ability to operate delivery vehicles and assist with loads.

Responsibilities

• Locate and notify customers by telephone to determine reason for overdue payment and review terms.
• Document all correspondence and attempts to collect payments.
• Receive payments and post to customer accounts.
• Travel to customer homes to collect overdue payments and assist with repossessions with manager approval.
• Load/unload merchandise, drive delivery routes, and set up as necessary at customer locations.
• Obtain customer signatures on receipts for delivery or pickup and record deliveries.
• Log daily, weekly, and monthly work activities and maintain vehicle safety and maintenance records.
• Support warehouse tasks, stock shelves, and assist with promotions as needed.
• Adhere to Delivery Standards and Customer Service policies; follow safety and equipment procedures.

Skills

Customer service

Communication

Time management

Attention to detail

Driving

Education

High School Diploma or GED

Tools

Basic computer skills

Phone etiquette

Job description

Farmers Furniture in Savannah is seeking a dedicated associate to locate, notify and secure payments from customers with delinquent accounts, while also handling loading/unloading and delivering merchandise to customer locations. The role includes logging activities, assisting with deliveries, and supporting repossession efforts with store manager approval.

The position requires a high school diploma or GED, six months in distribution or warehouse work, and six months in payment collections or