Field Account Manager – Refractory & Steel Solutions

Vesuvius; Huntington (AR); On-site; USD 70,000 - 100,000; Full time

Job summary

Vesuvius is seeking an Account Manager who will manage and grow the customer base across our products and services. You will drive satisfaction through proactive service, effective communication, and smart use of available technology, while managing expenditures and aligning with customer goals.

You will travel extensively (about 75% of your time) to customer sites, build lasting relationships, coordinate with technical teams, supervise service activity, and report on account performance.

Qualifications

• Experience in account management or sales preferred.
• Understanding of customer relationships and sales cycles.
• Ability to analyze customer needs and translate to solutions.

Responsibilities

• Grow business by building long-term customer relationships.
• Manage a portfolio of customer accounts to achieve long-term success.
• Develop positive relationships with customers.
• Act as the point of contact for customers’ needs.
• Generate new business using existing and potential networks.
• Coordinate with technical teams to issue reports on investigations and projects.
• Report on account status and sales targets.
• Monitor sales metrics and rolling forecasts.
• Suggest actions to improve sales performance and growth.

Skills

Communication skills

Negotiation

Sales orientation

Problem solving

Time management

Tools

Microsoft Excel

Microsoft Word

Outlook

SharePoint

Job description

Vesuvius is seeking an Account Manager who will manage and grow the customer base across our products and services. You will drive satisfaction through proactive service, effective communication, and smart use of available technology, while managing expenditures and aligning with customer goals.

You will travel extensively (about 75% of your time) to customer sites, build lasting relationships, coordinate with technical teams, supervise service activity, and report on account performance.