Strategic Account Manager - Field Sales (Pittsburgh)

Vesuvius North America

Pennsylvania

On-site

USD 90,000 - 120,000

Full time

5 days ago

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Job summary

Vesuvius North America is seeking a dedicated Account Manager to manage and grow a portfolio of customer accounts in the greater Pittsburgh region. The role focuses on delivering exceptional service, leveraging innovative technology, and driving sales and profit growth across Vesuvius products and services.

You will travel extensively to customer sites (approximately 75%) and coordinate with technical teams to provide reports and solutions.

Qualifications

Must have strong client relationships and sales skills.
Willingness to travel up to 75% of time; reside in the greater Pittsburgh area.
Knowledge of steelmaking processes and customer quality processes is beneficial.

Responsibilities

Grow business by building long-term customer relationships and managing accounts.
Develop and maintain a portfolio of customer accounts for long-term success.
Act as the point of contact and address customers' needs promptly.
Generate new business using existing and potential networks.
Resolve conflicts and provide timely solutions to customers.
Coordinate with M&T (technical) team to issue technical reports on investigations.
Supervise service technicians where applicable to meet support needs.
Report on account status and track sales targets with company objectives.
Monitor monthly sales results and rolling forecasts.
Assist with inventory planning, delivery schedules, and invoicing.