Field Accessibility Technician

National Seating & Mobility, Inc.; Bow, Northern (NH, KY); Hybrid; USD 42,000 - 54,000; Full time

Benefits offered by this job

Paid Time Off

401k Company Match

Tuition and Education Assistance

Job summary

National Seating Mobility, Inc. is seeking an Accessibility Technician to assemble, modify and deliver accessibility equipment, and to diagnose and repair malfunctions at customers’ homes and facilities.

Responsibilities include installing stairlifts, ceiling lifts, ramps and related products, while maintaining service records and ensuring proper invoicing. The role involves direct customer interaction, collaboration with warehouse and store staff, and ongoing product education to support safe

Qualifications

• Must pass drug and background check.
• Valid driver’s license.
• High School Diploma or equivalency certificate.

Responsibilities

• Install, restore, repair, maintain and set up NSM stairlifts, ceiling lifts, VPLs, ramps, and other accessibility products per specifications.
• Communicate with customers to identify issues and provide assurance on equipment performance.
• Maintain records of work performed, including time and materials.
• Process quotations, work orders and customer orders for accurate billing and tracking.
• Assist in in-store and on-site customer service and coordinate with staff for deliveries and warehousing.

Skills

Customer service

Troubleshooting

Communication

Technical aptitude

Education

High School Diploma or equivalent

Job description

National Seating Mobility, Inc. is seeking an Accessibility Technician to assemble, modify and deliver accessibility equipment, and to diagnose and repair malfunctions at customers’ homes and facilities.

Responsibilities include installing stairlifts, ceiling lifts, ramps and related products, while maintaining service records and ensuring proper invoicing. The role involves direct customer interaction, collaboration with warehouse and store staff, and ongoing product education to support safe