Fiduciary Veterans Services Specialist

Veterans Benefits Administration; Milwaukee (WI); Hybrid; USD 71,000 - 102,000; Full time

Job summary

The Veterans Benefits Administration seeks a Fiduciary Veterans Service Representative (FVSR) to determine competency, adjudicate fiduciary actions, and prepare case documentation. You will train staff and use VA systems to ensure accurate benefit awards and timely communications with Veterans and beneficiaries.

Hybrid schedule with in-person duties; telework optional on a case-by-case basis. Must submit accredited transcripts and certificates for foreign equivalency if applicable.

Qualifications

• Education must be accredited by an accrediting institution recognized by the U.S. Department of Education.
• Transcript or equivalent documentation required with application.
• Foreign education requires Certificate of Foreign Equivalency if used for qualification.

Responsibilities

• Explain benefit programs and entitlement criteria to veterans and beneficiaries.
• Analyze and adjudicate competency determinations and award actions.
• Prepare SOCs and ensure technical accuracy of fiduciary actions.
• Update VA systems and provide training on fiduciary processes to staff.

Skills

Analytical skills

Interviewing

Decision making

Education

Transcript submission

Accredited education required

Tools

VBMS-R

VBMS-A

Virtual VA

VBMS-Fiduciary

FAST

Case flow

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Job description

The Veterans Benefits Administration seeks a Fiduciary Veterans Service Representative (FVSR) to determine competency, adjudicate fiduciary actions, and prepare case documentation. You will train staff and use VA systems to ensure accurate benefit awards and timely communications with Veterans and beneficiaries.

Hybrid schedule with in-person duties; telework optional on a case-by-case basis. Must submit accredited transcripts and certificates for foreign equivalency if applicable.